crt

Call_Req_Type stores codes used in Call_Req.type and the detail form names that should be displayed. This is used by the ITIL vertical market customizations to display alternative forms for cr_detail based on the value of Call_Req.type

Column Name Column Datatype Column Null Option Column Comment
id integer not null Unique (to the table) Numeric ID
persid nvarchar(30) with null Persistent ID (SystemObjectName:id)
del integer not null Deleted flag (0=active 1=inactive/marked as deleted)
sym nvarchar(30) not null The symbolic value for this Request type
code nvarchar(10) not null Primary key of this table
nx_desc nvarchar(30) with null The description value for this Request type
display_name nvarchar(30) with null The display name value for this Request type

Product Name: Unicenter Service Desk

Table Type: Table


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