Call Request solutions. Solution used to resolve the call request. Ma
| Column Name | Column Datatype | Column Null Option | Column Comment |
| id | integer | not null | Unique (to the table) numeric identifier. |
| persid | nvarchar(30) | with null | Persistent ID (SystemObjectName:id) |
| del | integer | not null | Deleted flag (0=active 1=inactive/marked as deleted) |
| sym | nvarchar(60) | not null | Symbol for solution |
| last_mod_dt | integer | with null | Timestamp of when this record was last modified |
| sname | nvarchar(40) | with null | Solution name |
| description | nvarchar(500) | with null | Problem description |
| nx_desc | nvarchar(40) | with null | Name for prob_mgr cbox table |
| solution | nvarchar(1000) | with null | Solution description |
| sapproved | integer | with null | Solution approved |
| cr_count | integer | with null | 0=yes,1=no call request usage count |
| tcode | integer | with null | No longer used. |
| cr_flag | integer | with null | Manager Used by ITIL code |
| in_flag | integer | with null | Used by ITIL code |
| pr_flag | integer | with null | Used by ITIL code |
Product Name: Unicenter Service Desk
Table Type: Table