cr_template

Request Template Table - maps a template name to a Call_Req that will be used as a template.

Column Name Column Datatype Column Null Option Column Comment
id integer not null Unique (to the table) Numeric ID
persid nvarchar(30) with null Persistent ID (SystemObjectName:id)
del integer not null Deleted flag (0=active 1=inactive/marked as deleted)
template_name nvarchar(30) not null Name of template (Unique)
description nvarchar(1000) with null Textual description of Template
template nvarchar(30) with null Persistent ID (SystemObjectName:id)
template_class nvarchar(12) with null To allow subclassing templates
quick_tmpl_type integer not null 1 = quick tmpl: 2 = quick tmpl+review
last_mod_dt integer with null Timestamp of when this record was last modified
last_mod_by byte(16) with null Specifies the UUID of the contact who last modified this record

Product Name: Unicenter Service Desk

Table Type: Table


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