ca_sdi_ticket

Used to map Unicenter Service Desk Ticket information to a Unicenter DSM unit. It's used for integration between Service Desk and DSM

Column Name Column Datatype Column Null Option Column Comment
object_uuid byte(16) not null Object of the DSM object
ticket_handle nvarchar(255) not null Service Desk ticket handle
ticket_number nvarchar(255) not null Ticket number
ticket_status integer with null Status of the ticket
object_type integer not null DSM object type
creation_user nvarchar(255) with null Creation user
creation_date integer with null Creation date
last_update_user nvarchar(255) with null Last update user
last_update_date integer with null Last update date
version_number integer with null Version number of the object
auto_rep_version date with null Replication version
asset_uuid byte(16) with null Reference to the asset
asset_type integer with null Asset type of referenced asset

Product Name: Unicenter Desktop and Server Management

Table Type: Table


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