Based on the functions of the various business units in your company, it may be necessary to create multiple Exclusion policies. For example, the IT department may use a password cracking tool. This type of application is normally detected as a pest, and would need to be listed in the Exclusion policy for the IT department. However, the Marketing department would not normally use a password cracking tool. Instead this department may use browser plug-in applications, and may therefore require their own unique Exclusion policy.
To create an Anti-Spyware exclusion policy
The Pest Exclusion option tabs appear on the right side of the page.
The most common form of exclusion. The list of pest names is comprised of all the pests CA Anti-Spyware detects and eradicates. A single pest name can consist of hundreds of objects.
To exclude an application, such as VNC, scroll down to VNC and click the check box.
Excludes pests by broad pest categories.
To exclude a category such as Commercial Remote Access Tools, check Commercial RAT in the Categories column.
Excludes items by their path. Use this method to exclude a directory or a specific object, such a tool used by the IT department, or an object that another department uses legitimately in a home-grown application. Use this feature if you have difficulty excluding by pest name or category.
The Assign Branches dialog appears.
The policy is assigned to the specified branches.