| Doc ID# |
Implementation Technical Support Documentation |
Last Revision |
| Windows r16 - General |
| TEC507494 |
NAS NDMP jobs can fail if there is a firewall between ARCserve server and the NAS and the firewall is configured to cut off idle sessions after a specific timeout. |
09/07/11 |
| TEC550793 |
How to deploy CA ARCserve D2d remotely via CA ARCserve Protection manager. |
09/07/11 |
| TEC548613 |
How to Migrate Data to Cloud Storage in a Staging Backup Job. |
09/07/11 |
| TEC547314 |
How CA ARCserve Backup Purges Data from Cloud Storage within your cloud staging job. |
09/07/11 |
| TEC544086 |
How to Create an ARCserve Cloud Connection in the Amazon cloud using Cloud Connection Configuration. |
09/07/11 |
| Windows r15 - General |
| TEC553458 |
Restore of a sub site in a site collection does not restore the security information. |
09/05/11 |
| TEC553413 |
How many NDMP sessions are opened and used by CA ARCserve NAS Option? |
09/02/11 |
| TEC553400 |
How to prevent decommissioned or server name changed ARCserve servers from showing up. |
09/02/11 |
| TEC553337 |
Upgrade from R15.0 to R15.0 SP1 fail with the error Setup cannot continue, because setup failed to rename the following folders to preserve ARCserve data for upgrade |
09/01/11 |
| TEC552959 |
E8602 Failed to read from database. (DBNAME=Database, EC=LCR-DC:[SQL Server] szSqlState =37000,fNativeError = 3201, errMsg = [Microsoft][ODBC SQL ServerDriver][SQL Server]Cannot open backup device |
08/25/11 |
| TEC552809 |
E3556 Licenses for the agent expired on the CA ARCserve Backup server. Obtain new licenses for the agent for the machine. (Agent Name=[Agent for Open Files r15.1], Primary Server Name=[xxxx], Machine=[xxxx]) |
08/23/11 |
| TEC551958 |
Unable to select the 'Agent for Microsoft SharePoint Server' for install? |
08/10/11 |
| TEC551615 |
Domino Restore Error: E8601 Failed to connect agent. DBagent RPC Service not started or not available. |
08/05/11 |
| TEC551614 |
DAOS gets selected automatically during a Domino database Restore using the CA Notes backup agent. |
08/04/11 |
| TEC551611 |
Unable to select the 'Agent for Lotus Domino' during installation. |
08/04/11 |
| TEC550807 |
User Permissions required for Backup and Recovery of VMware VM using ARCserve VMWare Agent |
07/27/11 |
| TEC550806 |
SharePoint Document Level Restore dump is very large even if a single file is selected for restore. |
07/27/11 |
| TEC550805 |
What are the Backup and Restore considerations for SharePoint 2010 using CA ARCserve Backup? |
07/27/11 |
| TEC550802 |
How to determine if a Lotus Domino Database backed up using CA ARCserve is DAOS enabled. |
07/26/11 |
| TEC549804 |
Disk Space Requirement for VMware agent (Considering VM has two disks 1 Thick and the other one as Thin) |
07/24/11 |
| TEC550736 |
What are the recommended rights and permissions required for backup and restore of Sharepoint 2010 using CA ARCserve Backup. |
07/22/11 |
| TEC550735 |
What are the Backup and Restore considerations for SharePoint 2007? |
07/22/11 |
| TEC550680 |
What are the recommended rights and permissions required for backup and restore of SharePoint 2007 using CA ARCserve Backup. |
07/21/11 |
| TEC541278 |
Why Am I getting AE9725 Create snapshot failed (err=0x80042316). while backing Exchange 2010 with multiplexing option? |
07/08/11 |
| TEC549812 |
Disk Space Requirement for VM agent - Hyper - V scenario |
07/07/11 |
| TEC549586 |
How to use a tape device on an SBS guest VM on Hyper V host, using CA ARCserve Backup for Windows for MS SBS Edition. |
07/05/11 |
| TEC549459 |
Is it possible to turn off the warning message coming up from ARCserve Manager to report that Support Maintenance is going to expire? |
07/04/11 |
| TEC549350 |
VMagent RAW mode backups going via LAN instead of SAN, in an ESX environment |
06/30/11 |
| TEC549349 |
Restoring Exchange 2010 Database Level to File System in a DAG environment |
06/30/11 |
| TEC548960 |
How to recover a VMware VM from RAW backup without overwriting original VM. |
06/28/11 |
| TEC548882 |
How to disable or enable the maintenance notification pop-up in ARCserve Backup. |
06/27/11 |
| TEC548763 |
Setup cannot upgrade one or more products. To continue you must uninstall the products. |
06/24/11 |
| TEC547955 |
Recovery of a virtual machine fails with error "Failed to recover VM". |
06/15/11 |
| TEC547853 |
Agent Deployment Tool - Re-installation or changing the agent deployment files path |
06/14/11 |
| TEC547847 |
How to add the ARCserve Service Account to the SharePoint Administrator Group on SharePoint Portal Server 2007 to resolve security issues. |
06/14/11 |
| TEC547478 |
AE0521 VM Mount operation failed for VM hostname: SERVER. For more information refer ca_vcbpopulatedb.log available in the log folder under the client agent installation directory. |
05/30/11 |
| TEC547477 |
Backup using SAMBA failed with error "E3406 Unable to read file (FILE=\\xxxxxx\xxxx\xx EC=The request is not supported." |
05/30/11 |
| TEC547302 |
May I backup a unix/linux box through client agent from an ARCserve for windows behind a firewall when port 6051 is open but 6050 is blocked? |
05/17/11 |
| TEC478952 |
Can Multiplexing job be spanned to different Drives? |
05/09/11 |
| TEC546647 |
Installation for SQL 2008 Express failed, You must restart your computer and try. |
05/05/11 |
| TEC546480 |
Cannot see the jobs created by other ARCserve backup users |
05/04/11 |
| TEC546379 |
CA ARCserve Backup Alert Notification service crash |
05/02/11 |
| TEC545818 |
Unable to add two standalone tape drive to a single group |
04/21/11 |
| TEC545770 |
E8602 Failed to read from database DBNAME=, EC=(Failed to create file.) error is seen when backing up domino database |
04/20/11 |
| TEC545707 |
Does ARCserve support backing up Exchange public folder custom forms in any of its latest releases? |
04/20/11 |
| TEC545682 |
W3825 "Unable to find this media or a blank media (Group=MEDIA=)" |
04/20/11 |
| TEC532255 |
FAQ on R15 Agent for Microsoft Exchange for MS Exchange 2010 |
04/18/11 |
| TEC545409 |
Browsing of large number of files in a folder takes long time |
04/14/11 |
| TEC545401 |
Loss of virtual machine disks using VDDK backup approach |
04/14/11 |
| TEC545271 |
Agent deployment fails to install agents with error "Failed to copy files" |
04/13/11 |
| TEC545179 |
When multiple Deduplication jobs are running at the same time, some of them fails randomly with the error "E3392 Backup server TCP connection Timeout". |
04/12/11 |
| TEC540000 |
Agent trace files would not get created although the debug is enabled |
04/01/11 |
| TEC544454 |
How to uninstall components of CA ARCserve Backup r15.0, e.g., "CA ARCserve Backup Global Dashboard" |
03/31/11 |
| TEC544143 |
Backup for Hyper-V VMs Using the Hyper-V VSS Writer fails with E12603 |
03/28/11 |
| TEC544141 |
How to restore a Virtual machine to Alternate location. |
03/28/11 |
| TEC544086 |
Installation of SQL Express 2008 fail with the error: "Consistency validation for SQL Server registry keys" failed |
03/25/11 |
| TEC543222 |
Notes Database backups fail with: E8604 Failed to start backup. (DBNAME=XXXX, EC=Failed to open Domino database or directory. This database is currently being used by someone else. In order to share a Notes database, all users must use a Domino Server |
03/14/11 |
| TEC540450 |
Basic Troubleshooting Before Contacting Technical Support: Exchange Document Level Backup & Restore Problems. |
03/02/11 |
| TEC541203 |
Basic Troubleshooting Before Contacting Technical Support: Exchange Database Level Backup & Restore Problems. |
02/10/11 |
| TEC541075 |
Installing ARCserve Agents on a Remote or Local Machine fails with the following error Message "Installation Failed while installing Setup support files" |
02/09/11 |
| TEC540591 |
E3556 Licenses for the agent expired on the CA ARCserve Backup server. Obtain new licenses for the agent for the machine. (Agent Name=[Agent for Open Files r15.0], Primary Server Name=[HOMB01], Machine= HOMB01]) |
02/01/11 |
| TEC540283 |
Agent Deployment Fails With Error: Setup cannot retrieve system information from the target host registry, Last error code from Windows is 5. Please consult to your network administrator. |
01/27/11 |
| TEC540281 |
NDMP Backup |
01/27/11 |
| TEC540003 |
Not able to open ARCServe Manager Console |
01/24/11 |
| TEC535888 |
How to restore Mailbox items(like Calender, contacts,Task) to alternate location? |
01/24/10 |
| TEC539256 |
Unexpected Error. Exception Type: "Microsoft.SharePoint.SPException" Message: The farm is unavailable. (Id: UnexpectedError) |
01/10/11 |
| TEC504026 |
What are the optimal settings for Stripes, Buffers in the SQL Server DBAgent Configuration? |
01/07/11 |
| TEC538788 |
How to configure Exchange 2010 backups via a specific IP. |
01/03/11 |
| TEC538692 |
How to configure an Exchange 2007 CCR Database Level backup from the replica node via a specific IP address |
12/30/10 |
| TEC538647 |
Audit Failure "Event id 529" locking the Windows logon account |
12/29/10 |
| TEC538487 |
ca_devmgr command fails using Job Scheduler Wizard |
12/23/10 |
| TEC538307 |
Populating the VMs (VCBUI.exe) at the Virtual Center level fails |
12/21/10 |
| TEC538107 |
Tape Engine is showing as not started from the CA ARCserve Device manager, even when the status is started in the services console. |
12/17/10 |
| TEC537512 |
"W2245 unable to enumerate Exchange storage groups" when expanding the Exchange 2003 Database Level Agent under the Windows Systems object. |
12/09/10 |
| TEC537391 |
How can I limit the number of full backups that ARCserve makes for a GFS job? |
12/08/10 |
| TEC537330 |
When a GFS job is rescheduled to execute more than once a day then it is not appending to right media all the days of the week. |
12/07/10 |
| TEC537005 |
DEDUPE Device goes Offline |
12/02/10 |
| TEC536988 |
Document and Database level icons are not displayed when expanding Exchange 2007 SCC or CCR virtual server with alternate Cluster IP. |
12/01/10 |
| TEC536539 |
Virtual machines residing on "Microsoft Virtual Server 2005" getting populated under "Microsoft Hyper-V Servers". |
11/24/10 |
| TEC536443 |
E6304 Unexpected SCSI Sense Code [ABSL:XXXX CMD SC:28h 40] |
11/23/10 |
| TEC536227 |
The installation of CAPKI (x86) is failed. Setup can not continue. |
11/19/10 |
| TEC536224 |
Supported architectures to share devices between NAS appliances or between NAS appliances and ARCserve backup server |
11/19/10 |
| TEC536101 |
Backup fail with the Error E3406 Unable to read file. EC=Not enough server storage is available to process this command |
11/18/10 |
| TEC535822 |
SQL Server Disaster Recovery Element session can be used during Disaster Recovery only to recover the system databases of the instance owning the ARCserve Database (ASDB) |
11/15/10 |
| TEC535803 |
Backing up the Hyper-V VMs Using the Hyper-V VSS Writer gives the warning "W12617 There is advanced functionality available to protect this virtual machine". |
11/15/10 |
| TEC535777 |
VDDK backups of one virtual machine fails with AE0580 and AE0577 error messages. |
11/15/10 |
| TEC535692 |
Unable to expand client machine from windows systems: Could not reach agent on the node. Please check if agent is installed and running on the machine. Do you want to continue? |
11/12/10 |
| TEC535319 |
Exchange 2010 Document level backups fail on random mailboxes with E8535, or AW9621 followed by AW9627 |
11/11/10 |
| TEC535498 |
Limitations of R15 Agent for Virtual Machines in an ESX Environment |
11/10/10 |
| TEC535497 |
Modifying source selections in filter view loses the other servers selected |
11/10/10 |
| TEC535491 |
Unable to View media information in the ARCserve Restore Manager? |
11/10/10 |
| TEC535490 |
Unable to see the Serial Numbers of the Tapes after erasing them. |
11/10/10 |
| TEC535489 |
E2233 Unable to create the multistream device list. (EC=0) |
11/10/10 |
| TEC535488 |
All Reports don't display any Data on Global Dashboard even after successful synchronization. |
11/09/10 |
| TEC535417 |
When trying to run a job, the job displays HOLD status because your servers are listed as "Not attempted" in the Job History? |
11/09/10 |
| TEC535200 |
How to back up multiple virtual machines simultaneously for VMware or Hyper-V systems? |
11/04/10 |
| TEC535172 |
How to delete the jobs from the ARCserve Job Queue Manager? |
11/03/10 |
| TEC535105 |
How to reset the Caroot Password for ARCserve r15? |
11/02/10 |
| TEC535104 |
Tapeeng.exe CPU usage is high after full backup. |
11/02/10 |
| TEC535034 |
While trying to install ARCserve agents, the installation fails to install the "Microsoft Visual C++ 2005 Redistributable package". |
11/02/10 |
| TEC535023 |
Backup job hangs at "Active" status when the e-trust ITM Service is running. |
11/02/10 |
| TEC534952 |
While backing up the Virtual Machines using VCB / VDDK, the virtual machines freeze at the end of the backup job. |
11/01/10 |
| TEC534845 |
How Do I Turn Off the Display of VSS Writers Under an ARCserve Agent Machine? |
10/29/10 |
| TEC534736 |
Your ARCserve VMware Configuration Tool fails with the message "Failed to get Data From Server" due to a specific port being used without it being specified. |
10/28/10 |
| TEC534727 |
How to overwrite a SQL ARCserve Database only if necessary, after you have installed the product. |
10/28/10 |
| TEC534725 |
Using ca_auth -user getall to find out the user accounts associated with ARCserve. |
10/28/10 |
| TEC533314 |
You are not able to expand the Exchange Database Incremental nor Differential sessions under Restore manager. |
10/21/10 |
| TEC533183 |
CA ARCserve Backup job fails with E12532 error code. |
10/20/10 |
| TEC533182 |
Will the databases like Exchange, SQL be backed up as part of the VMware / Hyper-V backups using "Agent for Virtual Machines"? |
10/20/10 |
| TEC533181 |
How Arcserve can help you find a tape with a file or folder you want to restore? |
10/20/10 |
| TEC533108 |
How to Install/Uninstall Agents on Microsoft Hyper-V Server 2008 R2 (Microsoft Hypervisor)? |
10/20/10 |
| TEC533011 |
How to save a job as a script while creating or modifying the job. |
10/19/10 |
| TEC532996 |
How does ARCserve backup utilize the disk space for "Fixed Disk" and "Dynamically Expanding Disk" while backing up the virtual machines on Hyper-V environment? |
10/19/10 |
| TEC532738 |
CPU utilization alerts are sent to when the backup job is running. |
10/14/10 |
| TEC532736 |
Is it currently supported to package NAS and non-NAS sources inside the same job while backing up through ARCserve NAS option to a shared device group (Device Dynamic Sharing being enabled)? |
10/14/10 |
| TEC532500 |
ARCserve is unable to see the Tape Library. |
10/12/10 |
| TEC532453 |
Unable to Upgrade SQL Express 2005 to SQL Express 2008 While Upgrading ARCserve from Version 12.5 to 15.0. |
10/11/10 |
| TEC532316 |
Backup reports W3073 warning on the Windows Server 2008 R2 Server |
10/11/10 |
| TEC532268 |
Unable to launch the ARCserve Backup Manager? |
10/08/10 |
| TEC532264 |
Unable to populate Virtual Machines to the ARCserve Database. |
10/08/10 |
| TEC532256 |
The Virtual Machines Backup (RAW mode) will fail with Host is not licensed error in the log |
10/08/10 |
| TEC532251 |
Conflict with CA Open File Agent and Diskeeper Disk Degragmenter |
10/08/10 |
| TEC532073 |
Backup of the BABLD (Brightstor Arcserve Backup for Laptops and Desktops) data folder fails with "AW0325 BABLD server's data folder has been skipped" |
10/06/10 |
| TEC531997 |
CA ARCserve Backup Account Permissions required for Exchange 2007 Database Level and Document Level Backup and Restore |
10/05/10 |
| TEC531919 |
AW0587 - Failed to validate Virtual Disk Development Kit installation on backup proxy server machine |
10/04/10 |
| TEC531730 |
HYPER-V Cluster Setup, Machines moved/migrated from one Node to another are failing with: AE0603 Failed to create VSS shadow copy for the VM on the Hyper-V host machine. |
09/30/10 |
| TEC531728 |
Backups of VMs failing with below error after upgrading to VDDK 1.2 from 1.1.1: E8535 Failed to receive data from the agent. (Node=NT-BACKUP @192.168.10.102).Reverting back to VDDK 1.1 works fine.. |
09/30/10 |
| TEC531723 |
Installing VDDK in Windows 64bit Operating System. |
09/30/10 |
| TEC527300 |
Customers who share the same disk on the same server to store backups from ARCserve (using a disk based device) and Windows Server Backup can experience severe performance issues. |
09/28/10 |
| TEC530323 |
How to set the Temporary VM Mount Location for VMware virtual machine backups. |
09/15/10 |
| TEC530325 |
System file backups via the Client Agent for windows failed with warning error AW0083 Client Agent is being aborted. |
09/15/10 |
| TEC530218 |
After upgrading to CA ARCserve r15 from an earlier version, my GFS or Rotation jobs no longer overwrite tapes |
09/14/10 |
| TEC530215 |
Exchange 2010 document level backup fails with error "AE9798 Failed to execute Powershell script, please refer agent log for more information". |
09/14/10 |
| TEC529493 |
AW0587
Failed to validate installation of VMware Virtual Disk Development Kit
(VDDK) and AE0576 VMware Virtual Disk Development Kit (VDDK) or VMware
ConsolidatedBackup (VCB) is not installed on the backup proxy server machine. |
08/31/10 |
| TEC529267 |
Receiving alerts related to Physical Memory, CPU, Physical Disk Throughput and Network Input\Output. How to disable these alerts? |
08/30/10 |
| TEC529111 |
RAW-IF Backup fails with AW0553 Unable to create sub-session metadata for the volume X: |
08/26/10 |
| TEC528835 |
CA ARCserve Backup Account Permissions required for Exchange 2010 Database Level and Document Level Backup and Restore |
08/23/10 |
| TEC528642 |
Unable to start Alert Notification Server service. |
08/19/10 |
| TEC528448 |
Providing security credentials to Backup Oracle Instance. |
08/06/10 |
| TEC527837 |
How to configure the Tape Engine to filter out data volumes. |
08/06/10 |
| TEC506321 |
Update - How to Deploy Agents to Remote Hosts using Agent Deployment - Custom Deployment. |
08/05/10 |
| TEC527751 |
How to Install Agent Deployment Manually? |
08/05/10 |
| TEC527682 |
How to Deploy Agents to Virtual Machines Using Virtual Machine Deployment |
08/05/10 |
| TEC527675 |
Video: How To Install CA ARCserve Backup r15 |
08/05/10 |
| TEC527622 |
RAW restore of Physical Disks and Volumes is slow. |
08/04/10 |
| TEC527381 |
Supported CA ARCserve Backup r15 Upgrades |
07/30/10 |
| TEC527348 |
What gets migrated during an upgrade of CA ARCserve Backup? |
07/30/10 |
| TEC527345 |
How Much Free Disk Space is Required to Install CA ARCserve Backup for Windows 15? |
07/30/10 |
| TEC527123 |
Exchange 2007 restore fails with AE9702 Exchange Server Error, please see the agent log for detail. |
07/27/10 |
| TEC527052 |
Best practices for using the CA ARCserve Backup Agent for Microsoft Exchange. |
07/27/10 |
| TEC527051 |
Does the agent for Microsoft Exchange support Exchange Organizations with mixed versions of Exchange Server? |
07/27/10 |
| TEC526950 |
What is the difference between backing up the CA ARCserve Backup database via the source tree of the Backup Manager and enabling 'CA ARCserve Backup database' on the 'Operation' tab of 'Global Options'? |
07/26/10 |
| Windows r12 - General |
| TEC553407 |
After restoring a database from an online backup, the database may fail to mount using Exchange System Manager, with the error ID in System Manager no. c1041724. |
09/02/11 |
| TEC547105 |
How to utilize the SharePoint built-in backup utility to isolate the root-cause of CA ARCserve SharePoint agent backup issues. |
05/13/11 |
| TEC478952 |
Can Multiplexing job be spanned to different Drives? |
05/09/11 |
| TEC545676 |
E1311 Job has Crashed |
04/20/11 |
| TEC474640 |
How to manually install SQL 2005 Express Instance for ARCserve Database. |
04/01/11 |
| TEC544085 |
Exchange 2007 database fail to mount after successful restore error 0x451. |
03/25/11 |
| TEC541203 |
Basic Troubleshooting Before Contacting Technical Support: Exchange Database Level Backup & Restore Problems. |
02/10/11 |
| TEC538789 |
Unable to detect the USB devices when doing the Disaster Recovery |
01/03/11 |
| TEC479625 |
Disaster recovery fails with tape engine errors when the server being recovered is connected to a Storage Area Network (SAN) |
12/09/10 |
| TEC536932 |
How to create a group in R12.0? |
12/01/10 |
| TEC536902 |
How to select the expiration date of the tapes and how it can be used again to backup the data? |
11/30/10 |
| TEC535822 |
SQL Server Disaster Recovery Element session can be used during Disaster Recovery only to recover the system databases of the instance owning the ARCserve Database (ASDB) |
11/15/10 |
| TEC535692 |
Unable to expand client machine from windows systems: Could not reach agent on the node. Please check if agent is installed and running on the machine. Do you want to continue? |
11/12/10 |
| TEC535029 |
How to modify ARCserve R12.0 Member server Database engine to use ODBC Connectivity (SQL 2000/2005). |
11/02/10 |
| TEC535027 |
CA ARCserve Management Service won't start |
11/02/10 |
| TEC534727 |
How to overwrite a SQL ARCserve Database only if necessary, after you have installed the product. |
10/28/10 |
| TEC533324 |
How to restore Oracle DB from a older RMAN backup? |
10/22/10 |
| TEC533181 |
How Arcserve can help you find a tape with a file or folder you want to restore? |
10/20/10 |
| TEC533011 |
How to save a job as a script while creating or modifying the job. |
10/19/10 |
| TEC532059 |
Backup Jobs fail with the error message "E6507 Failed to create shared memory, MS=Attempt to access invalid address." |
10/05/10 |
| TEC531997 |
CA ARCserve Backup Account Permissions required for Exchange 2007 Database Level and Document Level Backup and Restore |
10/05/10 |
| TEC530323 |
How to set the Temporary VM Mount Location for VMware virtual machine backups. |
09/15/10 |
| TEC530061 |
Backup fails with error E8531 request denied by the agent message. |
09/10/10 |
| TEC528641 |
How can we protect the data from unauthorized restore? Do we have any option to specify session password during backup? |
08/19/10 |
| TEC528567 |
E3406 Unable to read file. (FILE=, EC=The request is not supported.) |
08/18/10 |
| TEC468402 |
VMware backup fail if previous snapshot has not been removed |
08/17/10 |
| TEC524453 |
Unable to see the registry files after restoring system state to the alternate location. |
06/24/10 |
| TEC524247 |
Local hard disk not listed in ARCserve Backup manager window. |
06/22/10 |
| TEC476248 |
How to create a CA ARCserve Backup Bootable CD/DVD Image using the Create Boot Kit Wizard option. |
05/21/10 |
| TEC520478 |
When I attempt to expand the Mailbox Store of a Storage Group under the Agent For Microsoft Exchange Document Level, it displays an hourglass for a very long time or indefinitely? |
04/05/10 |
| TEC520477 |
ARCSERVE_DB will not start after CA ARCserve Backup Server recovery. |
04/05/10 |
| TEC512185 |
Notes Database backups fail with E8602. EC=Failed to create file. |
04/08/10 |
| TEC512181 |
How to change the Current Encryption Algorithm for encryption. |
04/08/10 |
| TEC508491 |
Tape library is unavailable or does not show the slots. |
03/26/10 |
| TEC511061 |
VMAgent backups using "Allow File Level Restore" option show Job History job or Host level MB/Minute value higher than just the value we would get including only the raw VM full data which is actually transferred to tape or disk. |
03/24/10 |
| TEC510995 |
Backup of SQL database fails with an error "AE50015 backup failed" message. |
03/24/10 |
| TEC510291 |
How to safely purge *.ctf from FSD. |
03/17/10 |
| TEC509915 |
Arithmetic overflow error converting expression to data type int.SQL Error State:01000, Native Error Code: E25 |
03/15/10 |
| TEC509875 |
When upgrading from 11.5 to 12.5 Database settings options are grayed out. |
03/11/10 |
| TEC509874 |
How to Configure the NAS servers, tape drives, or tape library units with NAS Option? |
03/11/10 |
| TEC509565 |
How to manually install the Alert Manager for ARCserve Backup for Windows? |
03/05/10 |
| TEC508490 |
Tape device is not seen or shown as unavailable. |
02/18/10 |
| TEC507494 |
NAS NDMP jobs can fail if there is a firewall between ARCserve server and the NAS and the firewall is configured to cut off idle sessions after a specific timeout. |
02/04/10 |
| TEC507396 |
Using VMware DRS and the VCB backup. |
02/03/10 |
| TEC507392 |
Cannot Backup a VM if it resides on a local disk when using VCB 1.0.2 and 1.0.3. |
02/03/10 |
| TEC507371 |
Multiplex backup job submitted with cabatch.exe command line tool fails with error "C3702 unable to connect to group EC=8700FFF4". |
02/02/10 |
| TEC507295 |
Incorrect serial number reflected on ARCserve. The actual serial number is 8 characters where as ARCserve shows only 6 characters. For example, the actual bar code is 000241L3 but ARCserve shows it as 000241. |
02/01/10 |
| TEC507237 |
How to define and schedule the execution of your own reports? |
02/01/10 |
| TEC471460 |
What is Multi Streaming and how to enable it? |
01/18/10 |
| TEC504942 |
Backup job fails to backup few open files even with OFA installed. |
12/23/09 |
| TEC503209 |
AE50002:Database [asdb#] was removed from the backup list because it is Suspect. |
12/03/09 |
| TEC502992 |
ARCserve Manager Hangs, Database Engines Stops, Activity Logs takes time to load. |
12/02/09 |
| TEC502988 |
How to control backups and restore remotely when ARCserve R12.x is installed on a workstation or remote server? |
12/02/09 |
| TEC419741 |
What is the maximum number of sessions that can be written to a single tape and a single FSD? |
11/09/09 |
| TEC498689 |
Why the NAS option log show up DATA_BLOCK_SIZE set to 4 KB while backing up EMC Celerra? |
11/02/09 |
| TEC500540 |
How to change the location for Recovery Storage Group? |
10/28/09 |
| TEC500502 |
CA ARCserve Management Service is not starting after Upgrade and doesn't give any errors while starting it manually. |
10/27/09 |
| TEC475707 |
How to configure cleaning slots in CA ARCserve Backup 12.0? |
10/26/09 |
| TEC500263 |
The task backup sessions can not be restored by the agent. |
10/23/09 |
| TEC498690 |
Uninstall SQL ARCserve Database (ARCSERVE_DB) SQL Express 2005. |
10/06/09 |
| TEC496661 |
Database Maintenance Operations. |
09/09/09 |
| TEC266797 |
Restoring tapes written in MTF. |
08/27/09 |
| TEC492801 |
Can CA ARCserve backup running on a Hyper V Virtual machine see the device connected to server hosting the VM? |
07/16/09 |
| TEC492483 |
Unable to expand a remote computer via the Client Agent for Windows: "Lost Connection..." pop up message is displayed. |
07/09/09 |
| TEC492300 |
Is it possible to read data which was encrypted by ARCserve r11.5 using the version r12.0? |
07/06/09 |
| TEC491561 |
Exchange Server 2003 Database level restore fails with e8605 ec=1363 |
06/29/09 |
| TEC491125 |
Invalid install directory destination when upgrading from 11.5 to 12.0 |
06/19/09 |
| TEC490833 |
CA ARCserve Backup fails to install with the following error "Setup has encountered a error while trying to install the CA ETPKI package". |
06/17/09 |
| TEC490593 |
The CA ARCserve Backup Activity Log tab no longer displays activity or only older activity. |
06/12/09 |
| TEC490469 |
The CA ARCserve Backup Activity Log tab no longer displays activity or only older activity. |
06/11/09 |
| TEC490400 |
Modify Staging GFS jobs with tape consolidation across copied data to the final destination could result in media pool properties changing to the default values. |
06/10/09 |
| TEC448169 |
What is the Latest Build for ARCserve r12.0? |
06/05/09 |
| TEC489420 |
How to move media from save set to scratch set? |
05/28/09 |
| TEC489316 |
How do I manage my jobs in the queue? |
05/28/09 |
| TEC488473 |
How to Restore File-Level Data of a VMware VCB backup? |
05/22/09 |
| TEC484490 |
Performance slow down with Broadcom Netextrem Gigabit with Large Send Offload enabled |
03/16/09 |
| TEC484487 |
Can I format my tape in a PRE job? |
03/16/09 |
| TEC484486 |
Moving ARCserve licenses to another server |
03/16/09 |
| TEC484485 |
Backup Data does not exist |
03/16/09 |
| TEC484472 |
AE0076 Invalid stream id signature: 0x288aa288 |
03/16/09 |
| TEC484243 |
Cannot Start Online Backup of Oracle Database and getting error: Oracle message: ORA-01146: cannot start online backup - file 11 is already in backup ORA-01110: data file 11: 'D:\ORACLE\ABP\SAPDATA4\ABPDB_1\ABPDB.DATA1 |
03/12/09 |
| TEC484242 |
Cannot start CA ARCserve database engine and getting a lot of MSSQL$ARCSERVE_DB errors on NT Application logs. |
03/12/09 |
| TEC483612 |
When do we need the Enterprise option installed on the ARCserve machine to encrypt data? |
03/04/09 |
| TEC466560 |
How to remove an inactive ARCserve Member server from the ARCserve Management GUI when the ARCserve Member server is no longer available |
02/25/09 |
| TEC482384 |
Restore of a virtual machine backed up through raw (full VM) level backup data to an alternate location fails with Error message - W3908. |
02/16/09 |
| TEC482382 |
Backup job for MAC machine fails with shared memory and reconnection errors |
02/16/09 |
| TEC482338 |
How to change the default installation path for the ARCserve component? |
02/16/09 |
| TEC482336 |
Error "Command failed. User '<Domain_name\User_name>' not validated in authentication server on host: <Backup_Server>" occurs when trying to perform device management tasks using the CA command line utility ca_devmgr. |
02/16/09 |
| TEC482335 |
Configure ARCserve 11.5 or R12.0 to use REV Loader 280 or 560. |
02/16/09 |
| TEC482334 |
Multi-streaming Option is grayed out under the destination tab. |
02/16/09 |
| TEC482331 |
How to submit Makeup Jobs on Ready Status? |
02/16/09 |
| TEC482324 |
Can we use the hardware encryption with CA ARCserve? |
02/16/09 |
| TEC482248 |
How to install SQL Express Database (for ARCSERVE use) in another location other than the C:\ Drive |
02/13/09 |
| TEC481597 |
How to filter devices in the Library |
02/06/09 |
| TEC481595 |
Scan Device Option in ARCserve R 12.0 |
02/06/09 |
| TEC481495 |
How to backup and restore Hyper-V Server with CA ARCserve Backup data in 64-bit Windows Server 2008 using CA ARCserve Volume Shadow Copy Service (VSS) agent. |
02/05/09 |
| TEC481493 |
How to Configure Hyper-V Server with CA ARCserve Backup data in 64-bit Windows Server 2008 using CA ARCserve Volume Shadow Copy Service (VSS) agent. |
02/05/09 |
| TEC481492 |
What is the "Purge to Threshold" option in Disk Staging and how to enable it? |
02/05/09 |
| TEC481327 |
How to uninstall the Client Agent manually? |
02/03/09 |
| TEC481277 |
Using Tape copy command with exclude list |
02/02/09 |
| TEC481275 |
Different ways to backup ARCserve database in ARCserve 12. |
02/02/09 |
| TEC481243 |
How to Add or Modify Exceptions for Scheduled Rotation Jobs? |
01/30/09 |
| TEC481164 |
How to create a Disaster Recovery Machine Specific Disk from Disaster Recovery information saved in Alternate location |
01/30/09 |
| TEC481147 |
E3392 Reconnection timeout with EC=10060 when backing up Virtual Machines by CA ARCserve Backup VMWare Agent |
01/30/09 |
| TEC481069 |
Can the source priority be changed for drive level? |
01/29/09 |
| TEC481067 |
What is the 'use RMAN catalog' option in the agent option of Cross Platform Oracle? Should I select this for an RMAN backup? |
01/29/09 |
| TEC481059 |
Configuring a CA ARCserve Backup Virtual Library. |
01/29/09 |
| TEC480994 |
What to check first if RMAN backup to tape using CA Arcserve Oracle RMAN agent fails | 01/28/09 |
| TEC480989 |
How to check if equivalency exists for the Oracle user on the Linux Oracle Server | 01/28/09 |
| TEC480941 |
Enable debugging of various ARCserve components via command line |
01/27/09 |
| TEC480939 |
Monitoring the backup/restore job from backup agent admin. |
01/27/09 |
| TEC480912 |
What happens during the restore of Oracle cross platform |
01/27/09 |
| TEC480876 |
Unable to view ARCserve log data when logged in with a non Administrator user account. |
01/27/09 |
| TEC480861 |
How to integrate CA ARCserve Backup with Microsoft Management Console? |
01/27/09 |
| TEC480858 |
AE9730 A public database cannot be restored to mailbox database and vice versa. You cannot restore a public database or mailbox database to a recovery storage group. |
01/27/09 |
| TEC480856 |
How to restore Share permissions of shared folders on a Windows server backed up using CA ARCserve? |
01/27/09 |
| TEC480854 |
VCBUI fails to connect to the Virtual Center server - HTTP Error 503: Service Unavailable |
01/27/09 |
| TEC480852 |
Receiving two alert e-mail when configured via SMTP server. |
01/27/09 |
| TEC480751 |
Use of Multiplexing option that is available in the ARCserve Backup software. |
01/26/09 |
| TEC480750 |
Can I maintain the same Xosoft scenario in more than one ARCserve database? |
01/26/09 |
| TEC480749 |
Why does a restore fail when I try to restore my scenario to an alternate location on the Replica server where ARCserve is local to Replica? |
01/26/09 |
| TEC480748 |
How You Can Manage Data which is staged When the Database Fails? |
01/26/09 |
| TEC480747 |
How to Configure the Exchange Agent to Run on a Cluster to perform the Document level? |
01/26/09 |
| TEC480746 |
Can we restore the Databases (oracle, lotus, exchange, SQL) using database agents during Disaster Recovery of the server using ARCserve Disaster Recovery Option? |
01/26/09 |
| TEC480745 |
How Many SCSI IDs Does a Library Have and can I change the SCSI ID with the Arcserve? |
01/26/09 |
| TEC480744 |
Can I disable staging feature on a specific day for Rotation/GFS B2D2T job? |
01/26/09 |
| TEC480743 |
Which devices can be used as staging and destination devices for Backup to Disk to Tape (B2D2T) job? |
01/26/09 |
| TEC480742 |
Which devices can be used as staging and destination devices for Backup to Tape to Tape (B2T2T) job? |
01/26/09 |
| TEC480741 |
How to generate the Activity Log in CA ARCserve Backup Version 12.0? |
01/26/09 |
| TEC480740 |
What are the ports used by CA ARCserve Open file agent? |
01/26/09 |
| TEC480739 |
Which backup method takes longer - File or Raw mode in VMWARE? |
01/26/09 |
| TEC480738 |
How can I obtain the VSS Agent for Open files? |
01/26/09 |
| TEC480737 |
How to update/change the ARCserve database for an existing XOsoft Scenario? |
01/26/09 |
| TEC480699 |
How to add machines or shares to Preferred Shares/Machines? |
01/23/09 |
| TEC480612 |
How to backup Exchange Database for clustered Exchange servers |
01/23/09 |
| TEC480580 |
Install Open File Agent ( OFA ) in a Windows Vista / Windows 2008 machine remotely |
01/23/09 |
| TEC480567 |
Unable to run a backup job to a Staging device. |
01/23/09 |
| TEC480565 |
How to check the total size of the data was backed to the media. |
01/23/09 |
| TEC480563 |
Unable to start Tape engine. Error Message: Could not start CA tape engine service on Local computer. Error 183:Cannot create a file which already exist |
01/23/09 |
| TEC480562 |
Can I run a tape copy script as a batch file, through CA Arcserve in case the data migration fails? |
01/23/09 |
| TEC480561 |
Staging is enabled but the Max number of streams is grayed out |
01/23/09 |
| TEC480469 |
Allow CA ARCserve Backup Services and Applications to communicate Through Windows Firewall |
01/22/09 |
| TEC480468 |
How to configure or Identify a Library as a Virtual Tape Library? |
01/22/09 |
| TEC480467 |
E8603 Failed to restore Master database. |
01/22/09 |
| TEC480461 |
How to setup a rotation on Hard drives |
01/22/09 |
| TEC480356 |
How to Change the default location of the Exchange log file |
01/21/09 |
| TEC480324 |
How to execute pre/post commands on client machine |
01/21/09 |
| TEC480319 |
How to Allow / Deny Access of Client Machine |
01/21/09 |
| TEC480318 |
How to restore individual mailbox which is disabled or removed from the organization? |
01/21/09 |
| TEC480317 |
What is the sqldr@<SQL Instance> session? |
01/21/09 |
| TEC480316 |
"E8535 Failed to receive data from the client agent, EC=10054, COMMAND=53 during the SQL Database Backup" |
01/21/09 |
| TEC480314 |
What is the control flow path when a VMWare Virtual Center is used instead of ESX in the ARCserve VMWare configuration tool? |
01/21/09 |
| TEC480313 |
Do VMWare sessions support compare operation? |
01/21/09 |
| TEC480301 |
Multiplex option grayed out on Manager GUI. |
01/21/09 |
| TEC480262 |
Steps to be followed when tape library is not listed in the ARCserve device manager or the slots shows as dismounted. |
01/20/09 |
| TEC480151 |
Can not detect ARCserve backup server on {server name] |
01/20/09 |
| TEC480030 |
How to overwrite CA ARCserve r12 SQL Express database |
01/18/09 |
| TEC479899 |
Cannot Back Up Open Files |
01/16/09 |
| TEC479894 |
How to have tape log information on the main screen of job status manager? |
01/16/09 |
| TEC479850 |
Protecting Mac OSX with CA ARCserve Backup |
01/15/09 |
| TEC479784 |
Should I license ARCserve Client Agents for Windows used to backup a Microsoft Windows Cluster virtual nodes even if I licensed the physical nodes? |
01/15/09 |
| TEC479705 |
How to change the retention time for a Media pool? |
01/14/09 |
| TEC479667 |
How does the CA ARCserve Backup data protection job connect to the media? |
01/14/09 |
| TEC479664 |
Effects of stopping and restarting the CA Remote Procedure Call service (CASportmap) using the Command Line or the Computer Management console |
01/14/09 |
| TEC479654 |
What is Central License Management? How to manage / release licenses from the Primary Server? |
01/14/09 |
| TEC479653 |
What is the purpose of running a database protection job and how can we recreate the database protection job? |
01/14/09 |
| TEC479578 |
How to add a batch file which will initiate tape cleaning automatically after a backup job? |
01/13/09 |
| TEC479574 |
How does CA ARCserve Backup group multiple stand alone tape drives? How to configure the tape library which has different types of tape drives? |
01/13/09 |
| TEC479569 |
Troubleshooting E8522 and E3392 errors in CA ARCserve R12 and BAB 11.5 |
01/13/09 |
| TEC479537 |
Can disaster recovery of the backup server be performed using a backup stored on a local file system device? |
01/12/09 |
| TEC479530 |
What is the difference between using Image Option as compared to Serverless Backup Option? |
01/12/09 |
| TEC479529 |
How to restore a deleted user's mailbox without having to recreate the user in AD? |
01/12/09 |
| TEC479444 |
Remote disaster recovery fails with the message "failed to connect to the server" while recovering a Windows XP or Windows 2003. |
01/12/09 |
| TEC479443 |
How to restore Certificate Server? |
01/12/09 |
| TEC479437 |
What is the recommended method for disaster recovery of Windows 2000 server? |
01/12/09 |
| TEC479436 |
How to manage log files in CA ARCserve Backup Agent Admin? |
01/12/09 |
| TEC479435 |
Allow Database Agents that Reside on Remote Subnets to Communicate with the ARCserve Server. |
01/12/09 |
| TEC479434 |
Will the make up job backup the entire Exchange Database level and Exchange document level? |
01/12/09 |
| TEC479362 |
How will 'Retry missed targets' work for Oracle backups? |
01/12/09 |
| TEC479353 |
Is it possible that I can re-schedule the make up job for data migration, since I have limited tape resources? |
01/12/09 |
| TEC479349 |
How to identify the type of ARCserve server installed? |
01/12/09 |
| TEC479348 |
Can we Restore the incremental and differential backup after the Full Back Restore during the Disaster recovery of the machine? |
01/12/09 |
| TEC479345 |
Can we use Different Sessions from the tape to do the restore during the Disaster recovery? |
01/12/09 |
| TEC479343 |
Does CA ARCserve Disaster recovery option support Encrypted Sessions? |
01/12/09 |
| TEC479342 |
How can I Backup the DFS Replication Service Writer in Windows 2008 Using ARCserve? |
01/12/09 |
| TEC479340 |
RAID Tapes Support in CA ARCserve |
01/12/09 |
| TEC479305 |
Windows Application log:- Product: CA ARCserve Backup Client Agent for Windows -- Error 1306. |
01/09/09 |
| TEC479182 |
How to Set tape alert in the ARCserve? |
01/08/09 |
| TEC479141 |
What are the limitations while using WORM Media? |
01/08/09 |
| TEC479104 |
How to Identify a library as a VTL? |
01/08/09 |
| TEC479089 |
Troubleshooting AS/400 agent backups |
01/07/09 |
| TEC479087 |
Devices attached to the ARCserve Storage Area Network (SAN) Primary server are NOT marked as "shared" in the ARCserve GUI. |
01/07/09 |
| TEC478996 |
Backup agent error (220) Can not find oracle dll from system path. Please set system path properly to include oracle dll directory |
01/07/09 |
| TEC478975 |
Recovery of a Windows Server 2003 using CA ARCserve Backup Disaster Recovery Option. |
01/07/09 |
| TEC478953 |
Do I have to create media pools before I create a Rotation job? |
01/06/09 |
| TEC478936 |
Conflicts of HP Insight Manager SCSI Polls and CA ARCserve Backup |
01/06/09 |
| TEC478935 |
What is CRC check and how it works? |
01/06/09 |
| TEC478934 |
How to allow CA ARCserve Backup database agents that reside on remote subnets to communicate with ARCserve Server? |
01/06/09 |
| TEC478915 |
Backup Fails with E3855 Unable to position media when tape library is attached to an IBM ServeRAID adapter |
01/06/09 |
| TEC478911 |
When running a repeatedly Overwrite job with a specific media name how can you ensure that the same media is used for the job each time? |
01/06/09 |
| TEC478871 |
Common questions from a user previously used to CA Brightstor 11.5 SAN environment and now using ARCserve 12.0 SAN environment |
01/06/09 |
| TEC478826 |
AE51004 Unable to restore SQL database |
01/06/09 |
| TEC478823 |
E8604 Failed to start backup. (DBNAME=xxxxxxx, EC=xxxxxxx:Backup Agent Error -- (297) "The database missed a previous full backup before the incremental or differential backup" |
01/06/09 |
| TEC478783 |
Should the ESX Server name or the Virtual Center name be given in the Arcserve VMWare configuration tool? I am using VMWare DRS (Distributed Resources Scheduler). |
01/06/09 |
| TEC478782 |
I am restoring a Domino Database that had crashed to an alternate Domino Server in my organization, but the restore fails with E8601 EC=dbagent does not exist. |
01/06/09 |
| TEC478781 |
I am trying to restore a domino database that was backed up using a previous version of CA Lotus Domino agent. The restore fails with E8601 EC=dbagent does not exist. |
01/06/09 |
| TEC478778 |
How to change the default tape log path to an alternate path? |
01/06/09 |
| TEC478777 |
How to restore a specific version of a file, directory, drive or volume when we use Restore By Tree to perform the restore? |
01/06/09 |
| TEC478776 |
How to copy all the contains from a Tape / File System Device to a another Tape / File system device? |
01/06/09 |
| TEC478773 |
Why are we not able to format the FSD which is a part of Staging Group? |
01/05/09 |
| TEC478769 |
Getting error: Failed to authenticate the user caroot (EC=-1) when opening CA ARCserve manager. |
01/05/09 |
| TEC478768 |
How will I know what tapes will be used on a weekly basis for a GFS rotation job? |
01/05/09 |
| TEC478767 |
The tapes in my media pool are always in the save set, even though my rotation job is to start shortly. |
01/05/09 |
| TEC478656 |
How to change the CA Arcserve Domain name without uninstalling the product? |
01/05/09 |
| TEC478718 |
Getting warning: AW0005 Directory does not exist or W3301 Unable to find directory. |
01/05/09 |
| TEC478696 |
How to purge the Archive Logs in Oracle ? |
01/05/09 |
| TEC478694 |
Can the online redo log files of Oracle be backed up using CA Arcserve Oracle agent ? |
01/05/09 |
TEC478686 |
I am not able to restore the control file to its original location. It seems to be restored to the CA Oracle Agent Home directory. |
01/05/09 |
| TEC478666 |
Getting a prompt to enable the 'Generate the DR information for partially selected nodes'. |
01/05/09 |
| TEC478665 |
How to install Client Agent for Netware? |
01/05/09 |
| TEC478584 |
When the "Cryptographic Services" is stopped, a complete backup in the "system state" cannot be acquired. |
01/02/09 |
| TEC478583 |
How to stop or start CA ARCserve Backup services using a command? What is the order in which the services are stopped or started in CA ARCserve Backup 12.0 when we run the cstop.bat and cstart.bat? |
01/02/09 |
| TEC478579 |
Collecting NAS agent log using Arcserve Diagnostic Wizard. |
01/01/09 |
| TEC478576 |
Why does all my make jobs are on HOLD status? |
01/01/09 |
| TEC478525 |
Backup methods which can be used in a custom backup job. |
12/31/08 |
| TEC478524 |
Features supported/not supported with Multiplexing |
12/31/08 |
| TEC478522 |
Backup of CA ARCserve Backup database (ASDB) in a cluster environment |
12/31/08 |
| TEC478494 |
Which CA ARCserve Backup database type to use in Cluster Environment? |
12/30/08 |
| TEC478489 |
Backup job fails when Password Security is enabled for the ARCserve Primary Server / Standalone Server? |
12/30/08 |
| TEC478487 |
Why is it mandatory to provide both "Media prefix" as well as "Media pool name" for any staging job with consolidation during migration? |
12/30/08 |
| TEC478477 |
A note in staging policy windows states that, If you specify a copy policy, the purge will not take into effect until the copies have been done." Does it mean that the purge will take place if we don't specify copy policy (Do not copy data)? |
12/30/08 |
| TEC478475 |
What is the use of the feature CONSOLIDATION DURING MIGRATION since we can get the same benefit by using Media Maximization for Disk staging GFS job? |
12/30/08 |
| TEC478473 |
Which CA ARCserve Backup server(s) will be deployed as cluster-aware in version 12.0? |
12/30/08 |
| TEC478471 |
Is Backup of System state password encrypted when encryption is at agent side using ARCserve Backup? |
12/30/08 |
| TEC478469 |
How you can quickly reclaim disk space using the "Purge Data At" and "Purge Data After" options with Disk Staging in CA ARCserve Backup? |
12/30/08 |
| TEC478463 |
Why is File System Device Group Configuration dialog disabled when Oracle RMAN staging backup job fails or is canceled? |
12/30/08 |
| TEC478446 |
What is the recommended upgrade scenario for a remote database configuration? |
12/30/08 |
| TEC478443 |
Can I Use the FAT 16 and FAT 32 file systems for Staging purposes in ARCserve? |
12/30/08 |
| TEC478440 |
What are the mechanisms to backup and restore of the remote SQL databases |
12/30/08 |
| TEC478436 |
Backup of Exchange Mailboxes (in same Storage Group) having the same display name |
12/30/08 |
| TEC478441 |
Difference between Full backup (Keep Archive Bit) and Full backup (Clear Archive Bit). |
12/30/08 |
| TEC478389 |
Open File Agent (OFA) services fail to start |
12/30/08 |
| TEC478388 |
What is Staging Chunk Size? How can it be used for Performance Tuning? |
12/30/08 |
| TEC478387 |
How to block pop-up's after the job finishes or migration finishes? |
12/30/08 |
| TEC478385 |
How to export multiple nodes and agents that are added in the Backup Manager Source tab to a .csv file? How to add (import) Multiple Nodes and Agents using a .csv file? |
12/30/08 |
| TEC478303 |
NAS option exclude filters allowed for Netapp NAS NDMP backups |
12/29/08 |
| TEC478281 |
Changing the Network shares configuration to use Default Shares or User Shares |
12/29/08 |
| TEC478273 |
Enabling make up job in CA ARCserve Backup |
12/29/08 |
| TEC478272 |
Steps to perform silent install of CA ARCserve Backup |
12/29/08 |
| TEC478259 |
Backup of VMware Virtual Machine fails with TCP Reconnection timeout. |
12/29/08 |
| TEC478211 |
Can CA ARCserve Backup migrate ARCserve database information from multiple ARCserve domains into a single ARCserve domain? |
12/26/08 |
| TEC478210 |
Can I Share the FSD ( File System Devices ) with Multiple CA ARCserve Backup Servers? |
12/26/08 |
| TEC478193 |
How to track/verify the number of times that ASDB(ARCserve Database) has been backed up? |
12/26/08 |
| TEC478169 |
How to manually migrate information like (VLDB Database, Jobs, Session , Log) of version 11.5 to R12.0? |
12/26/08 |
| TEC478076 |
Unable to set Source Priority for backup job. |
12/23/08 |
| TEC478065 |
After cleaning a library, the cleaning media is not immediately returned to its home slot. |
12/23/08 |
| TEC478046 |
Installing the Serverless Backup Option. |
12/23/08 |
| TEC478021 |
Cannot see the shared drives when expanding the Virtual node of a MSCS cluster |
12/23/08 |
| TEC478019 |
How to Recover a DPM (Data Protection Manager) Server |
12/23/08 |
| TEC477862 |
SAP R3 Oracle option BACKINT configuration. How to configure and backup SAP database using BACKINT? |
12/19/08 |
| TEC477773 |
Unable to see image option in backup source even though it is installed and configured properly. |
12/19/08 |
| TEC477732 |
'Perform Recovery' in the Restore option of CA Arcserve Domino agent. |
12/19/08 |
| TEC477731 |
Arcserve uses the third party VSS writers for the remote backup. |
12/19/08 |
| TEC477727 |
How to license agents in ARCserve. |
12/19/08 |
| TEC477725 |
Does ARCserve support backup and restore of volumes with Single Instance Storage (SIS) on a Windows Storage Server 2003? |
12/19/08 |
| TEC477722 |
How to do the remote installation of ARCserve agents |
12/19/08 |
| TEC477720 |
How many backup jobs can be run simultaneously? |
12/19/08 |
| TEC477715 |
User permissions and privileges required for the backup and restore of Microsoft Office SharePoint portal 2003 and Windows SharePoint services 2.0 |
12/19/08 |
| TEC477710 |
How to decide whether to use Multiplexing or Multistreaming? |
12/18/08 |
| TEC477708 |
What is the difference between the options 'scan backup media contents' and 'compare backup media to disk' while performing backup verification? |
12/18/08 |
| TEC477707 |
Unable to backup system state using ARCserve backup. Backup fails with W3404 / W3422 messages. |
12/18/08 |
| TEC477706 |
Support for backup of SQL Server 2005 mirrored database. |
12/18/08 |
| TEC477705 |
How the ARCserve SAP agent works using Brbackup. |
12/18/08 |
| TEC477462 |
Does CA Arcserve Support JIS2004 character |
12/17/08 |
| TEC477456 |
What does database protection job perform? |
12/17/08 |
| TEC477454 |
Why Do I Have Two Jobs In My Job Log When I Created Only 1? |
12/17/08 |
| TEC477450 |
Can we use the same File System Device (FSD) as staging and destination device for taking a backup from disk to tape? |
12/17/08 |
| TEC477447 |
Can we use the same device group as both staging and destination device for taking a backup from tape to tape? |
12/17/08 |
| TEC477445 |
How to identify the status of the ARCserve Services from the CA ARCserve Backup Manager? |
12/17/08 |
| TEC477441 |
Jobs do not start as per the Schedule |
12/17/08 |
| TEC477438 |
Recreating CA ARCserve Database protection job |
12/17/08 |
| TEC477435 |
How to install and use the CA ARCserve Backup Image Option? |
12/17/08 |
| TEC477304 |
Tapecopy command with a remote ARCserve server as target fails with error 'Security validation failed for current user on remote machine' |
12/16/08 |
| TEC477302 |
Some slots may appear as 'Not Inventoried' in the ARCserve device manager. |
12/16/08 |
| TEC477294 |
Why is "Restore to original location" disabled in the Restore Manager Destination tab when I choose "Restore by Backup Media"? |
12/16/08 |
| TEC477293 |
Change mount path for VCB Option |
12/16/08 |
| TEC477193 |
How to set the Client Agent for Windows to allow multiple simultaneous restore or compare jobs. |
12/15/08 |
| TEC477160 |
Backups fail with error: E8524 received unrecognized command from the client agent. |
12/15/08 |
| TEC477157 |
ARCserve can show different behavior in the tape selection logic if you use custom or rotation jobs. What's the selection logic if multiple tapes are eligible for a custom job with a media pool specified? |
12/15/08 |
| TEC477149 |
Tape engine fails to start with error: E6301 Tape Engine Initialization Error [FFFFFFFFh -1] |
12/15/08 |
| TEC477147 |
Slots show Dismounted for HP MSL G3 series with sense code 'Not Ready [02]' in the Tape.log |
12/15/08 |
| TEC477145 |
Named Pipes is grayed out as an available protocol to backup Microsoft SQL 2005 databases. |
12/15/08 |
| TEC477144 |
How to identify the Shared Devices in the ARCserve Primary and Member Servers? |
12/15/08 |
| TEC477143 |
CA ARCserve Virtual Tape Library does not work properly in CA ARCserve Backup r12.0 and r12.0 SP1. |
12/15/08 |
| TEC477064 |
How to perform Disaster Recovery of a server that uses SAS (Serial Attached Storage) to boot with MPI0 (Multi Path I/O)? |
12/12/08 |
| TEC477049 |
How to deal with the computers having multiple IP addresses in ARCserve Backup Software? |
12/12/08 |
| TEC476941 |
Instructions to uninstall the client agent for AS/400 |
12/11/08 |
| TEC476940 |
Restore using ARCserve Mac Agent is Slow. |
12/11/08 |
| TEC476913 |
Stopping, starting and enabling debug on the AS400 agent. |
12/11/08 |
| TEC476898 |
Backup of Domino fails with E8604 EC=file is in use |
12/11/08 |
| TEC476896 |
Backing up of Domino database is very slow. |
12/11/08 |
| TEC476891 |
What are generic drivers for Medium Changer and Tape Drive? |
12/11/08 |
| TEC476887 |
The System state of Windows 2003/XP is backed up using VSS (Volume Shadow Copy Service) |
12/11/08 |
| TEC476883 |
What is the difference between Do not copy data in staging policy and Pause data migration while configuring staging group? |
12/11/08 |
| TEC476878 |
Backup fails with error:E8533 Request denied by client agent. User or password is invalid Or AE50009 Unable to sign in to Windows as specified. Us[Administrator],EC=[logon failure: unknown user name or bad password.] |
12/11/08 |
| TEC476850 |
How to install the Client Agent for AS400. |
12/10/08 |
| TEC476733 |
Activity Log not recording information |
12/10/08 |
| TEC476720 |
Getting the following message while opening the CA ARCserve Manager: The license of Central Management Option on SERVER has expired, some functions on the member servers won't be available or <3CMO> Central Management option - License Failure. |
12/09/08 |
| TEC476603 |
A General guide to VMware Mount problems. |
12/09/08 |
| TEC476578 |
File Level Backups skips files listed in VSS Exclusion list. |
12/09/08 |
| TEC476542 |
How to set alert in ARCserve about the Media expiration? |
12/08/08 |
| TEC476529 |
What can cause "W3984 could not connect to ASDB protection agent on server" errors? |
12/08/08 |
| TEC476479 |
How to perform a full back up of SQL database always without modifying the scheme in a Custom, Rotation or GFS job? |
12/08/08 |
| TEC476468 |
How to protect the data that is being back up to a staging device when using disk to disk to tape backups? |
12/08/08 |
| TEC476398 |
The CA ARCserve components which need to be installed on the proxy machine in VMware VCB Environment. |
12/08/08 |
| TEC476397 |
ARCserve Installation fails with Error 1606: Could Not Access Network Location in the event viewer Application log |
12/08/08 |
| TEC476395 |
Unable to display mailboxes with the same Display name |
12/08/08 |
| TEC476394 |
Have upgraded CA ARCserve Backup software to version 12.0, How do we upgrade the Client agents for Non-Windows operating systems? |
12/08/08 |
| TEC476175 |
Not receiving alerts configured via SMTP server |
12/04/08 |
| TEC476157 |
Error E11065 Freeze volume failed when backing with the image option to the disk which is a GPT (GUID Partition Table) |
12/04/08 |
| TEC476133 |
How to Import/Export source nodes (agents) from one backup server to another backup server? |
12/03/08 |
| TEC476128 |
How to configure Eject media upon backup job completion |
12/03/08 |
| TEC476127 |
Unable to expand a remote Windows 2008 server in ARCserve Backup Manager that has the Client Agent for Windows installed. |
12/03/08 |
| TEC476126 |
How I can check if my Qlogic Host Bus Adapter uses a STOR port or SCSI miniport driver? |
12/03/08 |
| TEC476019 |
Installing and Configuring the VMware agent for Windows |
12/03/08 |
| TEC476015 |
How to configure ARCserve and Windows Client Agent to include or exclude Database files in a File Level Backup with Open File Agent and Database Agents installed. |
12/03/08 |
| TEC476010 |
Raw Image restore of a partition to another drive having high capacity |
12/03/08 |
| TEC476008 |
How to control the pruning of Activity log? |
12/03/08 |
| TEC475983 |
How to stop a running job when it is hung at stopping state? |
12/02/08 |
| TEC475981 |
Alert Manager SMTP alerts fail with 8000001, 8000002, 8000005. |
12/02/08 |
| TEC475980 |
How to Move ARCserveDB to a new primary server and then re-connect the member servers to new primary server. |
12/02/08 |
| TEC475960 |
How much free space should be available in the disk volume on the backup proxy system for a vmware agent based backup? |
12/02/08 |
| TEC475959 |
How to Install and configure the options for StorageTek ACSLS Libraries, IBM 3494 Libraries, CA ARCserve Backup Image Option, CA ARCserve Backup Serverless Backup Option in CA ARCserve Backup 12.0? |
12/02/08 |
| TEC475955 |
What is Media Maximization? How to maximize the use of media? |
12/02/08 |
| TEC475919 |
VMware differential backups |
12/02/08 |
| TEC475909 |
Long Erase Greyed out for the removable device |
12/02/08 |
| TEC475895 |
How to export the tapes automatically to the mail slot once the backup is completed. |
12/02/08 |
| TEC475867 |
Installation of ARCserve fails when installing Microsoft Visual C++ 2005 Redistributable. |
12/01/08 |
| TEC475803 |
What happens during the backup of the Oracle cross platform |
12/01/08 |
| TEC475702 |
How to License the Storage Area Network (SAN) Option? |
11/26/08 |
| TEC475618 |
W8503 Failed to initialize the connection. Make sure VI is configured properly. |
11/26/08 |
| TEC475511 |
VMware clients backup fails without any error in the log files. |
11/25/08 |
| TEC475437 |
How to generate Advanced reports in CA ARCserve Backup using command line? |
11/25/08 |
| TEC475429 |
Why are Master and Model databases in Microsoft SQL Server backed up as flat files in CA Arcserve Backup for Windows r12.0? |
11/25/08 |
| TEC475427 |
I am not able to see the physical names of the domino databases from 'Restore' Window of Arcserve |
11/25/08 |
| TEC475391 |
How to configure a File System Device (FSD) in CA ARCserve Backup 12.0? |
11/24/08 |
| TEC475325 |
How to enable debugs for various CA ARCserve backup server components? |
11/24/08 |
| TEC475265 |
How to backup a virtual machine on a SAN using the NBD mount option. |
11/21/08 |
| TEC475165 |
Backup Jobs disappear from the Job Queue |
11/21/08 |
| TEC475013 |
Fatal error during installation of client agent for Windows |
11/19/08 |
| TEC474991 |
Backup Job fails with error E8006 |
11/19/08 |
| TEC474649 |
How to configure Open file agent from recording its log information into Activity log. |
11/14/08 |
| TEC474643 |
How to take backup of Windows Terminal Server Licensing Database file. |
11/14/08 |
| TEC474641 |
How to allow CA ARCserve Backup Services and applications to communicate though the Windows Firewall? |
11/14/08 |
| TEC474638 |
ARCserve installation fails during the Microsoft SQL Express installation. |
11/13/08 |
| TEC474375 |
Lotus Domino database is encrypted after restore. |
11/13/08 |
| TEC474364 |
How to install/Uninstall Options in CA Arcserve Backup R12. |
11/13/08 |
| TEC474292 |
How to extract and navigate the contents of the .CAZ file created by the Arcserve Diagnostics Wizard. |
11/12/08 |
| TEC474226 |
How to Uninstall & Reinstall CA ARCserve Backup Server Based Options like Central Management option, Tape Library Option, SAN option, Disk to Disk to Tape Option and the Agent for VMware. |
11/11/08 |
| TEC474210 |
Unable to view session details for backups that was taken a month ago |
11/11/08 |
| TEC474206 |
Tapes show as Grayed out in ARCserve Device Manager. |
11/11/08 |
| TEC474182 |
Data Migration is not created in Jobqueue and all sessions backed up to disk will be purged at the scheduled time by the Staging Policy. |
11/10/08 |
| TEC474181 |
Unable to select the SQL 7 database for backup if SQL Express 2005 is running on the same machine. |
11/10/08 |
| TEC472756 |
Job and Activity log is empty and no logging will be progressed by Arcserve after applying CA Arcserve Backup r12 SP1. |
10/20/08 |
| TEC472457 |
FAQs on ARCserve 12.0 Base Product |
10/15/08 |
| TEC472455 |
How to get a list of all the tapes currently loaded in the Tape Library. |
10/15/08 |
| TEC472451 |
How to run CA Diagnostic Wizard in CA ARCserve Backup?(The wizard will help us to collect the basic logs which will help us in troubleshooting) |
10/15/08 |
| TEC472447 |
How to set source priority for backup Jobs in Ca ARCserve Backup? |
10/15/08 |
| TEC472441 |
Staging option grayed out while modifying the rotation rules in the schedule tab |
10/15/08 |
| TEC472376 |
Multistream Masterjob will allocate all available resources for its Childjobs until all subjobs finished completely. |
10/14/08 |
| TEC472320 |
Why ARCserve VMware agent mount my VMware machine via LAN instead of SAN if all the virtual disks are stored on SAN LUNs? |
10/13/08 |
| TEC472026 |
Steps to Restore a SQL database to an alternate location on the same server with a different database name |
10/08/08 |
| TEC471937 |
ASDB database/log continues to grow even with normal pruning. |
10/07/08 |
| TEC471823 |
How to uninstall CA ARCserve Backup components from a Windows 2008 Server Core |
10/03/08 |
| TEC471738 |
How to install CA ARCserve Backup on a Windows 2008 Server Core |
10/03/08 |
| TEC471359 |
How to backup Windows System Registry using CA ARCserve Backup |
09/29/08 |
| TEC471231 |
Unable to erase or format the tape getting the error code E8021 < server name > Failed to erase media in slot:<> (EC= Database operation fails.) |
09/26/08 |
| TEC470245 |
Multiple NIC card option is grayed out in the server admin |
09/10/08 |
| TEC470160 |
CA ARCserve backup R12 with or without QO99389 applied -Executing VCBUI.exe generates error "Exception occurred" |
09/08/08 |
| TEC470115 |
Error: - The credentials supplied conflict with the existing set of credentials, while expanding the target server. |
09/08/08 |
| TEC463973 |
Cannot use SQL 2000 as ARCserve database |
08/26/08 |
| TEC434211 |
How to resolve the error ntoskrnl.exe is missing, while booting up a windows server. |
08/26/08 |
| TEC468854 |
SAN Troubleshooting: - Tape library, Distributed server Configuration, Listing devices(Tape Drives, Slots, Autoloader, Tape Library), Tape Engine stops. |
08/15/08 |
| TEC446755 |
CA ARCserve Backup: - Upgrading to r12 |
08/12/08 |
| TEC468389 |
Verifying SAN NAS Dynamic Device Sharing Configuration in ARCserve 12 |
08/11/08 |
| TEC468372 |
CA ARCserve r12 how-to video series - GFS Rotation |
08/11/08 |
| TEC468371 |
CA ARCserve r12 how-to video series - Activity Log |
08/11/08 |
| TEC468370 |
CA ARCserve r12 How-To Video Series - Central Reporting |
08/11/08 |
| TEC468369 |
CA ARCserve Backup r12 How-To Video Series - Data Encryption |
08/11/08 |
| TEC468368 |
Maximum Number of File System Device that can be created with ARCserve 12.0 |
08/11/08 |
| TEC468223 |
Unable to View Exchange Document Level When Restoring By Tree Option. |
08/07/08 |
| TEC468149 |
RAID 1 and export in rotation jobs |
08/06/08 |
| TEC467998 |
Is Disk to Disk to Tape and Disk to Tape to Tape (D2D2T and D2T2T) supported with NAS option? |
08/04/08 |
| TEC464650 |
In the Job Log we don't get the Next media that will be used by ARCserve after the completion of the Rotation Backup Job |
06/10/08 |
| TEC445613 |
Installation Considerations for ARCserve 12 Base Product |
05/30/08 |
| TEC463508 |
CA ARCserve r12 technical video series - ARCserve VMware VCB support |
05/20/08 |
| TEC463501 |
CA ARCserve r12 technical video series - upgrading CA ARCserve to release 12 |
05/20/08 |
| TEC463500 |
CA ARCserve r12 technical video series - Introduction to CA ARCserve Release 12 |
05/20/08 |
| TEC463497 |
CA ARCserve r12 technical video series - Central Management |
05/20/08 |
| TEC463447 |
Exchange Database restores to an RSG with ARCserve 12 requires "Restore to recovery storage group" Backup Agent Restore option |
05/19/08 |
| TEC462296 |
Caroot authentication fails when enabled 2nd network card on the ARCserve server |
04/28/08 |
| TEC462033 |
Guidelines for installing ARCserve Windows r12 Solutions and Patches in a Windows Cluster environment. |
04/23/08 |
| TEC449653 |
How to Install CA ARCserve Backup on a System Without a DVD Drive |
04/03/08 |
| TEC449620 |
Low Throughput on backing up AIX from Windows |
04/02/08 |
| TEC448150 |
CA ARCserve r12 CA XOsoft r12 Integration |
03/17/08 |
| TEC447284 |
Upgrade CA ARCserve Backup from a Previous Release |
03/04/08 |
| TEC447279 |
Types of CA ARCserve Backup Server Installations for ARCserve R12 |
03/04/08 |
| TEC446763 |
CA ARCserve Backup r12 Central Reporting |
02/22/08 |
| TEC446757 |
CA ARCserve Backup r12 Central Management |
02/22/08 |
| TEC446756 |
CA ARCserve Backup r12 VMware Agent |
02/22/08 |
| TEC446753 |
CA ARCserve Backup r12 FAQ |
02/22/08 |
| TEC446752 |
CA ARCserve Backup r12 Disk to Disk to Tape Option |
02/22/08 |
| TEC446751 |
CA ARCserve Backup r12 Database and Catalog |
02/22/08 |
| TEC446750 |
CA ARCserve Backup r12 Data Encryption |
02/22/08 |
| TEC446749 |
CA ARCserve Backup r12 Cluster Support |
02/22/08 |
| Windows r12 - SharePoint Agent |
TEC499482 |
SharePoint Agent Configuration Fails with Error "Registration of COM+ component SPSO12 Failed!" Error Code: 0x8007007b. |
10/15/09 |
| TEC498697 |
Do we support installation of CA ARCserve SharePoint 2003 agent if the Backup Server is a 64 bits machine ? What is the workaround in case this is not supported? |
10/06/09 |
| TEC477306 |
Granular restore of SharePoint documents. |
12/16/08 |
| TEC446754 |
CA ARCserve Backup r12 SharePoint 2007 Agent |
02/22/08 |
| Windows r12 - ARCserve Base |
| TEC446265 |
Using the CA ARCserve Backup r12 Patch Installer and ARCserve Patch Management Tools |
06/10/09 |
| TEC473343 |
How do I change an ARCserve server's role from Primary to Standalone? |
10/30/08 |
| TEC464403 |
Policy tab for disk staging device shows 'Tape staging' instead of 'Disk staging'. |
06/04/08 |
| TEC447898 |
SQL EXPRESS DB is no longer working after promoting a WINDOWS DOMAIN MEMBER SERVER TO A WINDOWS DOMAIN CONTROLER |
03/13/08 |
| Windows r12 - ARCserve Database |
| TEC510301 |
E8021 Failed to erase media in slot: <> (EC=Database operation fails.) E8022 Failed to format media in slot: <> (EC=Database operation fails.). |
03/17/10 |
| TEC477414 |
Do the media pools have to be recreated if the ARCserve DB is initialized? |
12/16/08 |
| TEC477315 |
Manual install of the Agent for ARCserve Database. |
12/16/08 |
| TEC477078 |
The Oracle Backup is not going through the Dedicated Backup IP |
12/12/08 |
| TEC476704 |
Do we need to have servers inside the same CA domain if we want them to share the same ARCserve database? |
12/09/08 |
| TEC475906 |
Unable to configure remote SQL server as ARCserve database. Error: "No network provider accepted the given network path" |
12/02/08 |
| TEC475783 |
What is the advantage of enabling 'catalog db'? |
12/01/08 |
| TEC475521 |
How to move the built in SQL Express ARCserve database to another location. |
11/25/08 |
| TEC475167 |
How to Run Maintenance on Arcserve database which resides on SQL Express? |
11/21/08 |
| TEC473184 |
Error "Failed to get property from database" is seen when clicking on the Job log tab that is available in the Job queue window. |
10/28/08 |
| TEC468470 |
Converting ARCserve Database from Microsoft SQL 2005 Express edition to Microsoft SQL Server edition |
08/12/08 |
| TEC447066 |
Recovery of CA ARCserve database in A Cluster Environment after Disaster Recovery |
02/28/08 |
| Windows r12 - Disaster Recovery |
| TEC506517 |
How to run a Disaster Recovery on a server that does not have a DVD drive? |
01/17/10 |
| TEC495608 |
CA ARCserve Backup Disaster Recovery does not display all sessions required to recover a Windows 2008 IA64 computer. |
08/25/09 |
| TEC476004 |
Windows Application Event ID 257 & Event ID 256 after Windows server 2008 DR |
12/03/08 |
| TEC475565 |
Remote Disaster Recovery fails with "returned an error code 0x2. Since this indicates an unrecoverable error, ASR cannot continue" |
11/26/08 |
| TEC464416 |
ASR process prompts for Machine Specific Disk (MSD) with Windows XP [x86] DRBOOT CD even though CDImage includes the MSD. |
06/05/08 |
| TEC463975 |
Automated System Recovery will fail if all available drive letters (A: through Z:) were in use when the Disaster Recovery backup was run. |
04/28/08 |
| TEC463502 |
CA ARCserve r12 technical video series - Disaster Recovery Option |
05/20/08 |
| TEC448996 |
If ARCserve is installed to a directory that contains multi-byte characters, how do I perform DR of a machine protected by this ARCserve server? |
03/25/08 |
| Windows r12 - Windows Agent |
| TEC445549 |
Backup Fails with error E3555 |
11/11/08 |
| TEC470319 |
How to perform Silent or Unattended Installation of CA ARCserve Backup components on Windows servers |
10/07/08 |
| TEC470383 |
Unable to upgrade the Client agent for windows from Release 11.5 to Release R12. Error Master_Main.exe with a red X |
09/12/08 |
| Windows r12 - Exchange Agent |
| TEC501943 |
Performance drop in slow throughput during Exchange Database level backup. |
11/17/09 |
| TEC495182 |
Troubleshooting Slow Document Level Backups. |
08/18/09 |
| TEC492480 |
The CA ARCserve Backup Agent for Microsoft Exchange must use VSS APIs for Exchange 2007 backups. |
07/09/09 |
| TEC484494 |
What happened to Brick Level backup after upgrading to R12? |
03/16/09 |
| TEC482769 |
How to restore an Exchange Server 2003 database to a Recovery Storage Group with sessions backed up with 11.5 and earlier versions of the Backup Agent for Microsoft Exchange. |
02/23/09 |
| TEC480887 |
Backup of Exchange 2007 using NTbackup is successful but still the backup using CA Arcserve Exchange agent fails. Why ? |
01/27/09 |
| TEC480858 |
AE9730 A public database cannot be restored to mailbox database and vice versa. You cannot restore a public database or mailbox database to a recovery storage group. |
01/27/09 |
| TEC465897 |
Microsoft Exchange Server - Document Level browse and backup does not work with MS Exchange Server 2007 installed on Windows 2008 |
01/22/09 |
| TEC480312 |
Can I restore a single mailbox or select mailboxes from a database level backup of Exchange 2007? |
01/21/09 |
| TEC479181 |
Restore of Exchange Database to RSG is failing with the following error message, E8605 Failed to start restore, EC=Invalid user ID or password was submitted or Database Server instance may be inaccessible. |
01/08/09 |
| TEC478955 |
EXCHANGE DATABASE TRANSACTION LOG NOT GETTING PURGED AUTOMATICALLY AFTER A BACKUP. |
01/06/09 |
| TEC478810 |
How to take Database Level backup of Exchange 2007 from the Replica (Passive) Node? |
01/06/09 |
| TEC478780 |
Points to note during restore 11.5 Exchange sessions (Exchange 2003) using CA Arcserve Exchange agent 12.0. |
01/06/09 |
| TEC478675 |
When the full Exchange Server is selected for backup the Document Level is not selected. |
01/05/09 |
| TEC478673 |
Agent Option changes for Exchange 2000/2003 Storage Groups under Microsoft Exchange Server - Database Level (IS) have no effect and are not saved in the backup job |
01/05/09 |
| TEC477567 |
Incremental or Differential backup of Microsoft Exchange 2000/2003 Database fails with e8604, AE9698 and AE9701; HrESEBackupGetLogAndPatchFiles failed. |
12/18/08 |
| TEC477557 |
Restore from Brick level sessions fail with e8601 "Failed to connect agent" and Agent error 318 "Can not get the information from Registry" |
12/17/08 |
| TEC476939 |
Backup of Exchange Mailboxes (in different Storage Groups) having the same display name |
12/11/08 |
| TEC447283 |
Can Brick Level backup data be restored using CA ARCserve 12 Backup Agent for Microsoft Exchange? |
12/11/08 |
| TEC476713 |
After merge, the Exchange Session is still seen empty |
12/09/08 |
| TEC476530 |
While upgrading the Exchange agent to r12, How do we upgrade the premium add on? |
12/08/08 |
| TEC475987 |
Exchange 2007 mailbox database restore to the Recovery Storage Group fails with "AE9709 Open file failed Error =112" |
12/03/08 |
| TEC475984 |
AW9601 Skipping item ' Mailbox Name' because it was already backed up in the original job when doing Exchange Document Level backup. |
12/02/08 |
| TEC475943 |
Microsoft Exchange Server - Document Level database object is not displayed for Microsoft Exchange 2007 |
12/02/08 |
| TEC475252 |
Unable to browse Microsoft Exchange Server - Document Level database object: "The logged on user doesn't have enough privileges..." |
11/21/08 |
| TEC473193 |
Exchange Document Level backup fails with "AE9611 Fail to initialize MAPI" and "AE9603 File list is Empty" |
10/28/08 |
| TEC473105 |
Exchange 2007 database backup fails with AE9708 Check integrity failed |
10/27/08 |
| TEC436398 |
CA ARCserve Backup Account Permissions required for Exchange Database Level and Document Level Backup and Restore |
10/24/08 |
| TEC465895 |
Unable to expand Storage Groups under Microsoft Exchange Server - Document Level database object |
06/29/08 |
| Windows r12 - SQL Agent |
| TEC503266 |
Behavior observed when restoring SQL Server data using the option, "Automatically select all other required sessions and options for the current session". |
12/04/09 |
| TEC482568 |
How to truncate SQL Transaction Log using CA ARCServe R12 Agent for Microsoft SQL Server? |
02/18/09 |
| TEC479179 |
I have many SQL databases. If one of the database is missed being backed up, will the make up job backup all the SQL database again? |
01/08/09 |
| TEC478802 |
How to run full backup of SQL databases on a GFS job which runs weekly incremental or differential backup? |
01/06/09 |
| TEC478785 |
Do I need CA ARCserve Backup Agent for Open Files to protect my Microsoft SQL Server if I am using the CA ARCserve Backup Agent for Microsoft SQL Server? |
01/06/09 |
| TEC477299 |
E8604 Failed to start Backup. Backup Agent error 188, product grace period expired. |
11/16/08 |
| TEC474181 |
Unable to select the SQL 7 database for backup if SQL Express 2005 is running on the same machine. |
11/10/08 |
| TEC473745 |
Backup is performing a full backup of a Microsoft SQL database when the Transaction Log was selected. |
11/04/08 |
| TEC463590 |
AE50015 Backup failed. (Error creating Virtual Device Interface: COM class not found.) |
05/21/08 |
| Windows r12 - Installation/Configuration |
| TEC470924 |
How to apply patch on CA ARCserve Backup r12 in cluster environment? |
09/22/08 |
| TEC470326 |
Installing ARCserve Products on Multiple Computers simultaneously |
09/11/08 |
| TEC445564 |
How to 'Force Install' an update that has already been applied |
08/28/08 |
| Windows r12 - Netware Client Agent |
| TEC468148 |
How do I backup and Restore GroupWise 6.5.x/7.0.x running on Novell NetWare 6.5 SP6/SP7 from CA ARCserve Backup R12 for Windows. |
08/06/08 |
| Windows r12 - Open File Agent |
| TEC529106 |
Systems Hangs in a CA ARCserve Backup and Trend Micro Mixed Environment. |
08/26/10 |
| TEC474248 |
How to change the Preview Data Volume for Backup Agent for Open Files Windows. |
11/11/08 |
| Windows r12 - Alert |
| TEC475559 |
Alert Manager SMTP alerts fail with "invalid recipient" or "SMTP send failure" |
11/26/08 |
| Windows r12 - Virtual Machines Agent |
| TEC509822 |
How to Use Virtual Machine Log Files for troubleshooting VMware VCB proxy or VDDK backups? |
04/09/10 |
| Windows r11.5 - General |
| TEC537391 |
How can I limit the number of full backups that ARCserve makes for a GFS job? |
12/08/10 |
| TEC533327 |
Arcserve fails to update the logs |
10/22/10 |
| TEC533181 |
How Arcserve can help you find a tape with a file or folder you want to restore? |
10/20/10 |
| TEC533011 |
How to save a job as a script while creating or modifying the job. |
10/19/10 |
| TEC531997 |
CA ARCserve Backup Account Permissions required for Exchange 2007 Database Level and Document Level Backup and Restore |
10/05/10 |
| TEC530061 |
Backup fails with error E8531 request denied by the agent message. |
09/10/10 |
| TEC527307 |
Can a saved backup job file (*.asx) created on one CA ARCserve Backup server be added on another CA ARCserve Backup server? |
07/29/10 |
| TEC521193 |
Lotus
Domino database (.NSF) files are backed up twice via the CA ARCserve Backup
Agent for Lotus Domino and CA ARCserve Client Agent for Windows. |
05/10/10 |
| TEC520478 |
When I attempt to expand the Mailbox Store of a Storage Group under the Agent For Microsoft Exchange Document Level, it displays an hourglass for a very long time or indefinitely? |
04/05/10 |
| TEC512185 |
Notes Database backups fail with E8602. EC=Failed to create file. |
04/08/10 |
| TEC509875 |
When upgrading from 11.5 to 12.5 Database settings options are grayed out. |
03/11/10 |
| TEC509834 |
AW0324 T:\ Cluster drive belongs to other nodes or it is not available. |
03/10/10 |
| TEC509717 |
How to backup virtual machines that are stored on local storage using VMware VCB? |
03/08/10 |
| TEC507371 |
Multiplex backup job submitted with cabatch.exe command line tool fails with error "C3702 unable to connect to group EC=8700FFF4". |
02/02/10 |
| TEC471460 |
What is Multi Streaming and how to enable it? |
01/18/10 |
| TEC500263 |
The task backup sessions can not be restored by the agent. |
10/23/09 |
| TEC378165 |
What Patch Level is my ARCserve r11.5 Installation at? |
08/25/09 |
| TEC492300 |
Is it possible to read data which was encrypted by ARCserve r11.5 using the version r12.0? |
07/06/09 |
| TEC491125 |
Invalid install directory destination when upgrading from 11.5 to 12.0 |
06/19/09 |
| TEC490464 |
Exchange 2003 Database Level Backup fails with error message "E8610 : Failed to get database information (EC=dbaexchsrs)". |
06/11/09 |
| TEC484488 |
Database Engine needs to be restarted after each backup (When using VLDB database) |
03/16/09 |
| TEC484486 |
Moving ARCserve licenses to another server |
03/16/09 |
| TEC484243 |
Cannot Start Online Backup of Oracle Database and getting error: Oracle message: ORA-01146: cannot start online backup - file 11 is already in backup ORA-01110: data file 11: 'D:\ORACLE\ABP\SAPDATA4\ABPDB_1\ABPDB.DATA1 |
03/12/09 |
| TEC482382 |
Backup job for MAC machine fails with shared memory and reconnection errors |
02/16/09 |
| TEC482336 |
Error "Command failed. User '<Domain_name\User_name>' not validated in authentication server on host: <Backup_Server>" occurs when trying to perform device management tasks using the CA command line utility ca_devmgr. |
02/16/09 |
| TEC482335 |
Configure ARCserve 11.5 or R12.0 to use REV Loader 280 or 560. |
02/16/09 |
| TEC482331 |
How to submit Makeup Jobs on Ready Status? |
02/16/09 |
| TEC481597 |
How to filter devices in the Library |
02/06/09 |
| TEC481327 |
How to uninstall the Client Agent manually? |
02/03/09 |
| TEC481171 |
Unable to expand the Oracle database platter. |
01/30/09 |
| TEC480861 |
How to integrate CA ARCserve Backup with Microsoft Management Console? |
01/27/09 |
| TEC480753 |
Do we Support Dynamic device sharing with NAS on a cross-platform Windows SAN environment? |
01/26/09 |
| TEC480699 |
How to add machines or shares to Preferred Shares/Machines? |
01/23/09 |
| TEC480435 |
Header file in the File System Device shows incorrect information or corrupted and due to which Unable to restore any data. |
01/22/09 |
| TEC480327 |
CAROOT password reset fails - No permissions |
01/21/09 |
| TEC480262 |
Steps to be followed when tape library is not listed in the ARCserve device manager or the slots shows as dismounted. |
01/20/09 |
| TEC479898 |
Error : AE0270 X:\ is skipped from backup. The device is busy. (After Upgrading to 11.5 SP4) |
01/16/09 |
| TEC479897 |
Does the new Centralized Management feature work with servers that are running versions prior to CA ARCserve Backup r12? |
01/16/09 |
| TEC479436 |
How to manage log files in CA ARCserve Backup Agent Admin? |
01/12/09 |
| TEC479435 |
Allow Database Agents that Reside on Remote Subnets to Communicate with the ARCserve Server. |
01/12/09 |
| TEC479356 |
Recommendations for backup prior to a Disaster Recovery of SQL server |
01/12/09 |
| TEC479141 |
What are the limitations while using WORM Media? |
01/08/09 |
| TEC479090 |
How to backup Virtual Machines using ARCserve 11.5 scripts through a VMware Consolidated Backup (VCB) Proxy. |
01/07/09 |
| TEC478937 |
Auto cleaning Support in CA ARCserve version 11.5 |
01/06/09 |
| TEC478914 |
How to stop MSCS from monitoring CA ARCserve Backup services so that we can stop the ARCserve Services? |
01/06/09 |
| TEC478777 |
How to restore a specific version of a file, directory, drive or volume when we use Restore By Tree to perform the restore? |
01/06/09 |
| TEC478769 |
Getting error: Failed to authenticate the user caroot (EC=-1) when opening CA ARCserve manager. |
01/05/09 |
| TEC478666 |
Getting a prompt to enable the 'Generate the DR information for partially selected nodes'. |
01/05/09 |
| TEC478389 |
Open File Agent (OFA) services fail to start |
12/30/08 |
| TEC478388 |
What is Staging Chunk Size? How can it be used for Performance Tuning? |
12/30/08 |
| TEC478303 |
NAS option exclude filters allowed for Netapp NAS NDMP backups |
12/29/08 |
| TEC478281 |
Changing the Network shares configuration to use Default Shares or User Shares |
12/29/08 |
| TEC478211 |
Can CA ARCserve Backup migrate ARCserve database information from multiple ARCserve domains into a single ARCserve domain? |
12/26/08 |
| TEC478076 |
Unable to set Source Priority for backup job. |
12/23/08 |
| TEC478021 |
Cannot see the shared drives when expanding the Virtual node of a MSCS cluster |
12/23/08 |
| TEC477964 |
SQL Database "Differential" restore fails with - E8617 Failed to end restore. fNativeError = 3136, Cannot apply the backup on device. |
12/22/08 |
| TEC477725 |
Does ARCserve support backup and restore of volumes with Single Instance Storage (SIS) on a Windows Storage Server 2003? |
12/19/08 |
| TEC477715 |
User permissions and privileges required for the backup and restore of Microsoft Office SharePoint portal 2003 and Windows SharePoint services 2.0 |
12/19/08 |
| TEC477708 |
What is the difference between the options 'scan backup media contents' and 'compare backup media to disk' while performing backup verification? |
12/18/08 |
| TEC477707 |
Unable to backup system state using ARCserve backup. Backup fails with W3404 / W3422 messages. |
12/18/08 |
| TEC477706 |
Support for backup of SQL Server 2005 mirrored database. |
12/18/08 |
| TEC477705 |
How the ARCserve SAP agent works using Brbackup. |
12/18/08 |
| TEC477304 |
Tapecopy command with a remote ARCserve server as target fails with error 'Security validation failed for current user on remote machine' |
12/16/08 |
| TEC477294 |
Why is "Restore to original location" disabled in the Restore Manager Destination tab when I choose "Restore by Backup Media"? |
12/16/08 |
| TEC477193 |
How to set the Client Agent for Windows to allow multiple simultaneous restore or compare jobs. |
12/15/08 |
| TEC477160 |
Backups fail with error: E8524 received unrecognized command from the client agent. |
12/15/08 |
| TEC477145 |
Named Pipes is grayed out as an available protocol to backup Microsoft SQL 2005 databases. |
12/15/08 |
| TEC476940 |
Restore using ARCserve Mac Agent is Slow. |
12/11/08 |
| TEC476884 |
Error 1920---- Verify that you have sufficient privileges to start system services |
12/11/08 |
| TEC476878 |
Backup fails with error:E8533 Request denied by client agent. User or password is invalid Or AE50009 Unable to sign in to Windows as specified. Us[Administrator],EC=[logon failure: unknown user name or bad password.] |
12/11/08 |
| TEC476735 |
Protecting OES Linux with CA Arcserve Backup. |
12/10/08 |
| TEC476175 |
Not receiving alerts configured via SMTP server |
12/04/08 |
| TEC476157 |
Error E11065 Freeze volume failed when backing with the image option to the disk which is a GPT (GUID Partition Table) |
12/04/08 |
| TEC476020 |
Preflight check fails with "PFC Error: failed to connect to agent" when backing up machines through the network. |
12/03/08 |
| TEC476019 |
Installing and Configuring the VMware agent for Windows |
12/03/08 |
| TEC475983 |
How to stop a running job when it is hung at stopping state? |
12/02/08 |
| TEC475981 |
Alert Manager SMTP alerts fail with 8000001, 8000002, 8000005. |
12/02/08 |
| TEC475803 |
What happens during the backup of the Oracle cross platform |
12/01/08 |
| TEC475438 |
NAS Server Volumes do not expand under Restore Destination. |
11/25/08 |
| TEC475333 |
Backup fails in the middle of the job with the error below "E8535 Failed to receive data from the client agent. (ADDRESS= (DNS (IP Address)), EC=code, COMMAND=0" |
11/24/08 |
| TEC475165 |
Backup Jobs disappear from the Job Queue |
11/21/08 |
| TEC474991 |
Backup Job fails with error E8006 |
11/19/08 |
| TEC474475 |
How to Purge the Activity Log Information? |
11/13/08 |
| TEC474292 |
How to extract and navigate the contents of the .CAZ file created by the Arcserve Diagnostics Wizard. |
11/12/08 |
| TEC474225 |
Unable to run the saved backup jobs on the new machine |
11/11/08 |
| TEC474210 |
Unable to view session details for backups that was taken a month ago |
11/11/08 |
| TEC474206 |
Tapes show as Grayed out in ARCserve Device Manager. |
11/11/08 |
| TEC474182 |
Data Migration is not created in Jobqueue and all sessions backed up to disk will be purged at the scheduled time by the Staging Policy. |
11/10/08 |
| TEC428440 |
How can I see my client/agents from the Arcserve Manager GUI? |
11/10/08 |
| TEC473253 |
Managing Job Queue |
10/29/08 |
| TEC472445 |
How to find out the ARCserve Database Type when ARCserve Database engine is down |
10/15/08 |
| TEC471461 |
Error - "Failed to assign device to library. Maximum number of devices reached" occurs when assigning drives to the changer in the Device Configuration Wizard. |
09/30/08 |
| TEC471231 |
Unable to erase or format the tape getting the error code E8021 < server name > Failed to erase media in slot:<> (EC= Database operation fails.) |
09/26/08 |
| TEC432007 |
Staging sessions are purged on schedule even though the migration job failed |
08/28/08 |
| TEC434211 |
How to resolve the error ntoskrnl.exe is missing, while booting up a windows server. |
08/26/08 |
| TEC468154 |
Configure ARCserve Linux Agent r11.5 On VMware ESX 3 |
08/06/08 |
| TEC463623 |
Remote Exchange 2007+SP1 CCR database backup fails with "AE9683'' |
06/04/08 |
| TEC417044 |
Using the CA ARCserve Backup Patch Installer |
05/29/08 |
| TEC449979 |
Can local disaster recoveries be performed with a backup device configured with ARCserve RAID and ARCserve Virtual Library options configured? |
04/23/08 |
| TEC419741 |
What is the maximum number of sessions that can be written to a single tape? |
02/27/08 |
| TEC445189 |
CA ARCserve Backup r11.5 - New Features |
01/30/08 |
| TEC443233 |
What is Global Scratch Set and How to enable it? |
12/31/07 |
| TEC442298 |
Does ARCserve release 11.5 Disaster Recovery Option support iSCSI based environment? |
12/13/07 |
| TEC442043 |
Conflict during installation between Client Agent for Windows & IE V7.0 |
12/17/07 |
| TEC441142 |
License error occurred 0X000014C9, 5321. |
11/29/07 |
| TEC441141 |
File System Device (FSD) limit 4GB? |
11/29/07 |
| TEC441136 |
Recreate media pools from modify job. |
11/29/07 |
| TEC440579 |
In which Language is CA ARCserve Backup installed |
11/20/07 |
| TEC421867 |
Floppy-less Disaster Recovery With CA ARCserve Backup - Best Practices Guide |
09/25/07 |
| TEC433202 |
How to update BrightStor ARCserve for Windows Disaster Recovery Media after installing device support update patches? |
09/07/07 |
| TEC433004 |
Backup Agent Service Account Requirements for Brick Level Backup and Restore |
09/06/07 |
| TEC409597 |
Using Brightstor ARCserve Backup how can I make sure all my files get backed up? |
08/31/07 |
| TEC431675 |
What is the 'Enterprise Module' and where do I license it |
08/15/07 |
| TEC430320 |
How to configure BAB server and the client agent for windows to use a specific IP? |
07/30/07 |
| TEC429548 |
Configuration Options for ARCserve Backup and Microsoft Windows Server Clusters |
07/23/07 |
| TEC429526 |
Unable to install the device updates and the security update. |
07/19/07 |
| TEC429459 |
QO87569 NT -SECURITY UPDATE 6 FOR BAB R11.5 SP 3 - BASE |
07/18/07 |
| TEC428626 |
How Can a file level restore be done if Image Option is used in the backup? |
07/09/07 |
| TEC427700 |
How to save a job as an .asx script file |
06/26/07 |
| TEC266832 |
ARCserve Debug Guide |
06/19/07 |
| TEC426955 |
How to remove warning W3963 - W3964 - W3965 |
06/14/07 |
| TEC426464 |
How are servers that are no longer on the network removed from the ARCserve Manager? |
06/11/07 |
| TEC425100 |
How to use, configure and troubleshoot CAReport command in addition using Alert Email/SMTP function |
05/21/07 |
| TEC424031 |
How to purge the Disk Staging space? |
05/07/07 |
| TEC412644 |
How to turn off the prune job on days when full backups were not completed for several days? |
05/04/07 |
| TEC423486 |
How do I prevent a backup job from running beyond a specific time? |
04/30/07 |
| TEC423222 |
How do We explicitly submit a ProActive Backup Job from a machine on which I have client agent for Windows installed? |
04/25/07 |
| TEC421864 |
CA ARCserve Backup Disaster Recovery From Physical Machines to Virtual Machines - Best Practices Guide |
04/09/07 |
| TEC421649 |
How do I backup the notes DIR file (directory link file) using the ARCserve Notes agent? |
04/05/07 |
| TEC404082 |
Best Practices Guide for VMware ESX Server Backup |
04/04/07 |
| TEC419730 |
INSTALLATION ERROR with ARCSERVE BACKUP - "The Windows Installer Service could not be accessed". |
03/15/07 |
| TEC415123 |
WANSync / ARCserve Integration - Oracle |
01/16/07 |
| TEC410557 |
CA XOsoft WANSync/CA ARCserve Backup and Restore Integration - File Server |
01/16/07 |
| TEC410555 |
CA XOsoft WANSync/CA ARCserve Backup and Restore Integration - Microsoft Exchange |
01/16/07 |
| TEC410553 |
CA XOsoft WANSync/CA ARCserve Backup Integration - Microsoft SQL |
01/16/07 |
| TEC414576 |
Installation of CA ARCserve Backup on a Cluster |
01/08/07 |
| TEC410665 |
How do I find out if my tapes are backed up with Session\Encryption password? |
11/07/06 |
| TEC409645 |
How can I reset my CA ARCserve 'caroot' password? |
10/24/06 |
| TEC341621 |
ARCserve/Enterprise Backup Host Server Configuration with Windows XP SP2 |
05/17/06 |
| TEC266866 |
How to create the CA ARCserve Backup System Account in Windows 2000 - Detailed Steps |
04/17/06 |
| TEC352982 |
ARCserve Backup for Windows Command Line Utilities |
03/06/06 |
| TEC390103 |
Using the CA Diagnostic Wizard To Collect Information For Support |
02/23/06 |
| TEC268745 |
How to create and manage server groups ? |
01/05/06 |
| TEC386093 |
Running Device Configuration on a MS Cluster Configured ARCserve server. |
12/22/05 |
| TEC379674 |
How do I backup GroupWise with TSAFS.NLM? |
10/25/05 |
| TEC380963 |
Using the Job Scheduler Wizard to Schedule Device Management |
10/18/05 |
| TEC380764 |
Upgrading to CA ARCserve Backup for Windows r11.5 |
10/18/05 |
| TEC380820 |
Backing up and Restoring Key-Level Registry |
10/14/05 |
| Windows r11.5 - ARCserve Database |
| TEC394425 |
Maintaining the ARCserve Database when using MSSQL 2005 as the Database |
04/14/06 |
| Windows r11.5 - Tape Engine |
| TEC434213 |
How to enable Bar code reader in BrightStor ARCServe Backup |
09/24/07 |
| TEC430717 |
How to control the size and behavior of the Tape Engine log |
08/02/07 |
| TEC419959 |
What are groups and what does the Icon in the group with different color represent? |
03/16/07 |
| TEC378108 |
SAN Option Best Practices |
09/15/05 |
| Windows r11.5 - Alert |
| TEC475559 |
Alert Manager SMTP alerts fail with "invalid recipient" or "SMTP send failure" |
11/26/08 |
| TEC430036 |
How to configure Alert Manager to send email with the result of a backup. |
10/17/07 |
| TEC433035 |
How to setup alerts for Data Migration Jobs? |
10/12/07 |
| TEC431606 |
How to configure an alert when backup job prompts to load additional media |
08/15/07 |
| TEC379982 |
Alert Manager Overview |
10/05/05 |
| Windows r11.5 - SQL Database Agent |
| TEC502908 |
E8604 Failed to start backup <Database Name> fNative Error = 3271, errMsg [Microsoft] [ODBC SQL Server Driver] A nonrecoverable I/O error occurred on file " DBASQL_<Database Name. |
12/01/09 |
| TEC480508 |
ARCserve Agent for Microsoft SQL Server backups taking longer after upgrade to ARCserve 12.0 |
01/22/09 |
| TEC477299 |
E8604 Failed to start Backup. Backup Agent error 188, product grace period expired. |
11/16/08 |
| TEC476911 |
Unable to see the 'Microsoft SQL Server' golden platter in the backup manager. |
12/11/08 |
| TEC476404 |
How to truncate SQL Transaction Log using ARCserve SQL Agent BAB 11.5 |
12/08/08 |
| TEC475795 |
What are the recommended values for 'Number of Stripes' and 'Number of VDI buffers' from the SQL agent configuration |
12/01/08 |
| TEC413534 |
Installation information for the Brightstor ARCserve SQL Agent on 64 Bit Windows |
12/18/06 |
| Windows r11.5 - UNIX / Linux Client Agent |
| TEC417186 |
How do I perform differential backup jobs from UNIX or Linux machines? |
02/07/07 |
| Windows r11.5 - Exchange Agent |
| TEC495182 |
Troubleshooting Slow Document Level Backups. |
08/18/09 |
| TEC492480 |
The CA ARCserve Backup Agent for Microsoft Exchange must use VSS APIs for Exchange 2007 backups. |
07/09/09 |
| TEC491548 |
Why are Brick level backups slower than database level backups? |
07/09/09 |
| TEC491561 |
Exchange Server 2003 Database level restore fails with e8605 ec=1363 |
06/26/09 |
| TEC489053 |
Improving throughput for brick level backups in Exchange |
05/21/09 |
| TEC481158 |
After performing DR, the exchange databases are not restored automatically? What are the steps to be followed in order to restore the Exchange Database? |
01/30/09 |
| TEC478991 |
Error: "AW9621 - Failed to backup mailbox" with Exchange Brick Level and Document level agents. |
01/07/09 |
| TEC478955 |
EXCHANGE DATABASE TRANSACTION LOG NOT GETTING PURGED AUTOMATICALLY AFTER A BACKUP. |
01/06/09 |
| TEC478675 |
When the full Exchange Server is selected for backup the Document Level is not selected. |
01/05/09 |
| TEC478673 |
Agent Option changes for Exchange 2000/2003 Storage Groups under Microsoft Exchange Server - Database Level (IS) have no effect and are not saved in the backup job |
01/05/09 |
| TEC478402 |
Exchange 2003 Database level restore fails with E8603 Failed to write to database; Backup Agent Error -- (309) "Cannot open restore file". |
12/30/08 |
| TEC478018 |
Exchange Database Level Backup Fails with E8601. EC=Agent function entry point not supported. |
12/23/08 |
| TEC477567 |
Incremental or Differential backup of Microsoft Exchange 2000/2003 Database fails with e8604, AE9698 and AE9701; HrESEBackupGetLogAndPatchFiles failed. |
12/18/08 |
| TEC476857 |
Exchange database level backup fails with E8602 Failed to read from database - Backup Agent Error (299) |
12/10/08 |
| TEC476713 |
After merge, the Exchange Session is still seen empty |
12/09/08 |
| TEC476022 |
Exchange Brick Level agent restore is successful but only restores empty folders |
12/03/08 |
| TEC475252 |
Unable to browse Microsoft Exchange Server - Document Level database object: "The logged on user doesn't have enough privileges..." |
11/21/08 |
| TEC473193 |
Exchange Document Level backup fails with "AE9611 Fail to initialize MAPI" and "AE9603 File list is Empty" |
10/28/08 |
| TEC472000 |
E8601 - Failed to connect agent. (AGENT=dbaexchis, EC=Agent function entry point not supported.) occurs during Exchange Database level restore. |
10/07/08 |
| TEC465895 |
Unable to expand Storage Groups under Microsoft Exchange Server - Document Level database object |
06/29/08 |
| TEC463623 |
Remote Exchange 2007+SP1 CCR database backup fails with "AE9683'' |
06/04/08 |
| TEC463447 |
Exchange Database restores to an RSG with ARCserve 12 requires "Restore to recovery storage group" Backup Agent Restore option |
05/19/08 |
| Windows r11.5 - Recovery |
| TEC463975 |
Automated System Recovery will fail if all available drive letters (A: through Z:) were in use when the Disaster Recovery backup was run. |
04/28/08 |
| Windows r11.5 - Open File Agent (BAOF) |
| TEC474248 |
How to change the Preview Data Volume for Backup Agent for Open Files Windows. |
11/11/08 |
| Windows r11.1 - General |
| TEC378656 |
What Patch Level is my ARCserve r11.1 Installation at? |
08/19/09 |
| TEC480262 |
Steps to be followed when tape library is not listed in the ARCserve device manager or the slots shows as dismounted. |
01/20/09 |
| TEC477713 |
E3406 Unable to read file. (FILE=\\SERVER\Folder1\FileName.ext, EC=NOT ENOUGH SERVER MEMORY) |
12/18/08 |
| TEC477712 |
Can I use a USB tape device as backup destination in CA ARCserve Backup r11.1? |
12/18/08 |
| TEC475981 |
Alert Manager SMTP alerts fail with 8000001, 8000002, 8000005. |
12/02/08 |
| TEC474991 |
Backup Job fails with error E8006 |
11/19/08 |
| TEC471461 |
Error - "Failed to assign device to library. Maximum number of devices reached" occurs when assigning drives to the changer in the Device Configuration Wizard. |
09/30/08 |
| TEC449979 |
Can local disaster recoveries be performed with a backup device configured with ARCserve RAID and ARCserve Virtual Library options configured? |
04/08/08 |
| TEC371487 |
Backing up and restoring Data Migration stub files |
07/02/05 |
| Windows r11.1 - Licensing |
| TEC266870 |
Understanding BrightStor ARCserve Backup for Windows Licensing and Registration |
06/02/05 |
| Windows r11.1 - BrightStor VLDB & SQL Database |
| TEC266869 |
BrightStor ARCserve Backup VLDB Maintenance Utilities |
06/28/05 |
| TEC294753 |
Converting From a VLDB to a SQL Database |
12/08/04 |
| Windows r11.1 - Disaster Recovery |
| TEC463975 |
Automated System Recovery will fail if all available drive letters (A: through Z:) were in use when the Disaster Recovery backup was run. |
04/28/08 |
| Windows r11.1 - Tape Engine |
| TEC268739 |
How to Create and Configure File System Devices |
07/08/05 |
| Windows r11.1 - Microsoft Exchange Database Agent |
| TEC489053 |
Improving throughput for brick level backups in Exchange |
05/21/09 |
| TEC302338 |
Resolving conflicts between Anti-virus and BrightStor ARCserve/Enterprise Backup |
12/08/04 |
| Windows r11.1 - NetWare Client Agent |
| TEC265342 |
How to configure the Client Agent for NetWare (NWAGENT) to use an alternate IP address |
07/06/04 |
| Windows r11 - Alert |
| TEC480262 |
Steps to be followed when tape library is not listed in the ARCserve device manager or the slots shows as dismounted. |
01/20/09 |
| TEC475559 |
Alert Manager SMTP alerts fail with "invalid recipient" or "SMTP send failure" |
11/26/08 |
| SharePoint Agent |
| TEC524472 |
Unable to configure the SharePoint agent on the windows SBS 2003. |
09/20/10 |
| TEC477886 |
Restoring a Single-Server SharePoint Installation with MSDE |
12/22/08 |
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