Error 5019

Failed to open file [file name] -[error message][error code]

Module:

Workstation

Reason:

The Agent failed to open the file for backup.

Action:

Check the following:

• Ensure that the file exists.
• Verify that the file is not locked by someone else. Flag the file shareable.
• Using the Manager, view the backup options screen. Set the file open method to deny_none.
• Use NWADMIN to check the assigned rights to this directory or file.
• Verify that the path to this file is correct.

Note: If you have similar problems of this kind, you can change the backup schedule to run at a time when there is less chance of users accessing files. You can also use the backup options to disconnect users before backup.