Error 8523

Failed to send data to the client agent. (EC=error code).

Module:

Agent

Reason:

This error message indicates that BrightStor ARCserve Backup could not send data because the socket could not be reset or it timed out.

Action:

By default, the socket times out after 1800 seconds (30 minutes). Increase receiving and sending timeout settings from the registry key below.

\\HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\BrightStor ARCserve Backup\Base\Task\Remote

ReceiveTimeOut DWORD 3600

SendTimeOut DWORD 3600

Check the status of the network, and the CPU and network utilization of the target machine.