Module:
Tape Engine
Reason:
The multiplexing subjob indicated in the message was ready to write data to tape, but it failed to allow other multiplexing subjobs to write to the same tape. This error typically occurs in SAN environments and is caused by a loss of contact between the primary server and the distributed server on which the subjob is running. It can also be caused by an internal BrightStor ARCserve Backup error.
Action:
Make sure that there are no network or RPC problems and that the Tape Engine on the primary server is running. Ensure that the Activity Log and Tape log are available.
If the problem persists, contact Customer Support at http://ca.com/support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.