Error 6686
MUX: Session = [session number], failed to write MUX METADA in SPAN conditions. error = 0x%x
Module:
Tape Engine
Reason:
The backup session encountered a Span condition, but the job was unable to accommodate (or write) the mutiplexing metadata at the end of the current tape, possibly because a media- or drive-related error occurred, the system is low on memory, or because an internal BrightStor ARCserve Backup error occurred.
Action:
To address this error message, perform the following tasks:
- Check the Activity Log and TAPE.LOG for media- and drive-related errors. For information on troubleshooting media- and drive-related errors, click here.
- If the system is low on memory, close unnecessary programs for the duration of the backup.
- Ensure that the Activity Log and Tape log are available.
- If the problem persists, contact Customer Support at http://ca.com/support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.
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