Module:
Task
Reason:
Task tries to query the database and get staging records. But because of an internal error, the database returns an error.
Action:
Check if the database engine is still running. Make sure the server which hosts the Database is reachable and also make sure that the Database services are up and running.
Ensure the following log files are available from the BrightStor ARCserve Backup installation path \LOG directory:
Contact Customer Support at http://ca.com/support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.