Unicenter^® Network and Systems Management System Monitoring Option for OpenVMS I64 Readme

8.0 Contact Customer Support

1.0 Welcome

This readme file provides information that supplements the Unicenter^® Network and Systems Management (NSM) System Monitoring Option for OpenVMS I64 documentation.

2.0 Operating System Support

Unicenter NSM System Monitoring Option for OpenVMS I64 r3.1 supports the following operating system:

• HP OpenVMS Industry Standard 64 V8.2, V8.2-1, and V8.3

3.0 System Requirements

TCP/IP Stack Requirements

• HP TCP/IP Services for OpenVMS Industry Standard 64 V5.5 and V5.6

3.1 Agent Technology Services

OpenVMS Requirements

• To install Agent Technology Services a minimum of 230,000 blocks free disk space is required.

• To run the Agent Technology Services a minimum of 125,000 blocks free disk space is required.

Disk space refers to space required for the product base files and does not take into account the requirements for log and archive data collected by Unicenter NSM System Monitoring Option.

3.2 OpenVMS System Agent

OpenVMS Requirements

• To install OpenVMS System Agent a minimum of 50,000 blocks free disk space is required.

• To run the OpenVMS System Agent a minimum of 15,000 blocks free disk space is required.

Disk space refers to space required for the product base files and does not take into account the requirements for log and archive data collected by Unicenter NSM System Monitoring Option.

3.3 Log Agent

OpenVMS Requirements

• To install Log Agent a minimum of 45,000 blocks free disk space is required.

• To run the Log Agent a minimum of 10,000 blocks free disk space is required.

Disk space refers to space required for the product base files and does not take into account the requirements for log and archive data collected by Unicenter NSM System Monitoring Option.

4.0 Unicenter Manager Support

Unicenter 3.1-0506

CCS-0307 GA + Maintenance – 9-14-05

Unicenter r11—See Known Issues for a required patch.

Note: Make sure to install the Windows side OpenVMS System Agent bits from the Unicenter NSM System Management Option for OpenVMS Product Explorer.

5.0 Installation Considerations

Natively Mount CD on OpenVMS. Use the following command to mount the CD and bring up the install menu. The word “device” needs to be replaced with your own drive information.

To mount the CD on OpenVMS, enter the following command at the DCL prompt:

$ mount/over=id device:

To bring up the install menu, enter the following command at the DCL prompt:

$ run device:[000000]setup_ia64.exe

Note: Device is the CD-ROM or DVD-ROM drive.

6.0 Known Issues

The following are known issues for Unicenter Network and Systems Management System Monitoring Option for OpenVMS I64 for r3.1:

1. The following Status Policy is not supported with OpenVMS caiLogA2 agent:

   First Line Only

2. The OpenVMS caiLoga2 agent requires patch QO82137 to run with Unicenter r11.

3. Unicenter 3.1 patch QO74293 is required to fix the truncation problems that may rise when using the abrowser interface to collect and display large lists of objects available for monitoring, as sampled by the System Agent.

   Object list truncation in the abrowser pages occurs when a user requests for data using the abrowser View Menu, Available XXX Menu Items, and when the returned buffers exceed certain sizes. This patch fixes all concerned object lists.

4. The SizeChng field on the system agent's abrowser Monitoring Files page is reflecting a static value—the number of bytes the file must grow during the poll in order to trigger—rather than the dynamic value that the online abrowser help states (indicates how much the file has grown since the last poll).

5. In Unicenter r11, when the System Agent Business Process View is first created, a CA-TNG Repository Sign On window appears. However, the window is hidden under other active windows. Locate the sign on window and login to the repository utilizing the nsmadmin account.

6. Agent Status in the abrowser Cluster View: the Cluster Monitored Nodes page is incompletely implemented and might show an incorrect status. Specifically, the cluster monitor state within a given running agent might not be picked up properly.

7.0 Documentation

The file names for the PDF guides are as follows:

Guide Name	File Name
Unicenter Network and Systems Management System Monitoring Option for OpenVMS I64 Using the System Monitoring Option	NSM3.1_OpenVMS_SysMonitoring_Option_Using_ENU.pdf
Unicenter Network and System Management Using the Log Agent	NSM3.1_LogAgent_Using_ENU.pdf
Unicenter Common Services Administrator Guide	CCS_Administrator_ENU.pdf
CA Common Services for OpenVMS Integration Guide	CCS_OpenVMS_Integration_ENU.pdf

To view PDF files, you must download and install the Adobe Reader from the Adobe website if it is not already installed on your computer.

Updated guides will be available at http://ca.com/support.

8.0 Contact Customer Support

For online technical assistance and a complete list of locations, primary service hours, and telephone numbers, contact Customer Support at http://ca.com/support.