CA ARCserve® Backup Patch Manager r15 Readme

1.0 Welcome

2.0 Operating System Support

3.0 System Requirements
3.1 System Requirements for a Client
3.2 System Requirements for a Staging Server

4.0 General Considerations

5.0 Known Issues

6.0 Language Certifications

7.0 Contact Technical Support

1.0 Welcome

Welcome to the CA ARCserve Backup Patch Manager for Windows readme. This Readme file contains important information to help you with your implementation of the product, including installation considerations, general considerations, known issues, and how to contact CA Technical Support.

2.0 Operating System Support

CA ARCserve Backup Patch Manager is supported on the following operating systems:

Client

The requirements for CA ARCserve Backup Patch Manager to be installed as a Client are as follows:

• CA ARCserve Backup Patch Manager can be installed on any of the Windows versions supported by CA ARCserve Backup r12 SP2 or later.

  Note: CA ARCserve Backup Patch Manager is not supported on Microsoft Windows Server 2008 Core.

• Protocol is HTTP.

Staging Server:

The requirements for CA ARCserve Backup Patch Manager to be installed as a Staging Server are as follows:

• Microsoft Internet Information Services (IIS) 6.0 or later (with HTTP service enabled) previously installed on the staging server. For the staging server, the IIS must also have the Default IIS Site available and running (with the "Allow anonymous connections" security option property selected).
• If you already have IIS 7.0 installed, you must also install the Management Compatibility feature in IIS 7.0, otherwise the staging server will not be configured properly.

  Note: CA ARCserve Backup Patch Manager is not supported on Microsoft Windows Server 2008 Core.

3.0 System Requirements

The following section provides information about the minimum system requirements for CA ARCserve Backup Patch Manager.

3.1 System Requirements for a Client

The minimum system requirements for CA ARCserve Backup Patch Manager to be installed as a Client are:

System/processor:

• Server with one 133MHz processor (required)
• Server with 550-MHz or faster processor (recommended)

Memory:

• 128MB of RAM (required)
• 256MB or more (recommended)

Disk Space:

• 100MB recommended (excludes the patch storage requirement)

Internet Browser

• Internet Explorer Version 6.0 SP1 or later

Adobe Reader

• Adobe Reader 8 or later

3.2 System Requirements for a Staging Server

The minimum system requirements for CA ARCserve Backup Patch Manager to be installed as a Staging Server are:

System/processor:

• Server with one 133MHz processor (required)
• Server with 550-MHz or faster processor (recommended)

Memory:

• 128MB of RAM (required)
• 256MB or more (recommended)

Disk Space:

• 100MB recommended (excludes the patch storage requirement)

Internet Browser

• Internet Explorer Version 6.0 SP1 or later

Adobe Reader

• Adobe Reader 8 or later

4.0 General Considerations

The following section provides general information to consider when using CA ARCserve Backup Patch Manager:

• To allow email notifications to be sent, an SMTP server needs to be available and configured for use. To verify the email notification settings, you can view the Email Settings tab options of the Preferences dialog.

  Note: By default, MX (Mail Exchange) will be used to deliver email notifications to users on your domain (through Microsoft Exchange), if no service is specified.

• If necessary, a proxy server can be configured during installation. To verify or configure the proxy server settings after installation, you can view the Proxy Settings tab options of the Preferences dialog.
• During installation of CA ARCserve Backup Patch Manager, the following applications will also be automatically installed:

  Note: Exact version numbers may be subject to change.

  • Microsoft .NET Framework version 3.5 SP1
  • Microsoft Visual C++ 2005 SP1 Redistributable
  • Microsoft XML Core Services (MSXML 4.0)
  • CAPKI 4.1.1
  • Microsoft Windows Installer 3.1
• You can remotely install the CA ARCserve Backup Patch Manager on Vista machines, but may need to disable local account filtering first. User Account Control (UAC) is a Vista feature that blocks local administrative accounts from remotely accessing administrative shares (C$, Admin$).

  Before you begin, determine whether the Vista machine is part of a domain or part of a workgroup. Use a Domain Administrative account if the target computer is part of a domain. Grant a domain account with administrator privileges on the Vista machine and use that domain account to log on. You may then remotely install the CA ARCserve Backup Patch Manager on the Vista machine.

  If the target computer is part of a workgroup, disable the client computer's local account filtering policy by creating a new registry key, as follows:

  DWORD value: LocalAccountTokenFilterPolicy

  Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\system\

  New Value: 1

  After installation, set the LocalAccountTokenFilterPolicy setting to 0 to re-enable local account filtering.

5.0 Known Issues

The following sections provide information about issues (and limitations) known to exist in CA ARCserve Backup Patch Manager for this release.

• Microsoft Windows Server 2008 Core is not supported.
• For a staging server, the IIS on your local machine must have the Default HTTP Site available and running. If it is not running, the "PatchesRoot" HTTP location directory (destination for all patch downloads) will not be created.
• For Windows Vista and Windows 2008 platforms, if a patch for the CA ARCserve Backup Patch Manager is installed, you will need to relaunch CA ARCserve Backup Patch Manager manually to apply the patches.
• If a patch for the CA ARCserve Backup Patch Manager is installed, you will not receive an email notification for this self-patch installation even if you are configured to be automatically notified.

6.0 Language Certifications

An internationalized product is an English product that runs correctly on local language versions of the required operating system and required third-party products and supports local language data for input and output. Internationalized products also support the ability to specify local language conventions for date, time, currency, and number formats.

A translated product (sometimes referred to as a localized product) is an internationalized product that includes local language support for the product's user interface, online help and other documentation, as well as local language default settings for date, time, currency, and number formats.

For CA ARCserve Backup Patch Manager for Windows, this release has been internationalized and translated into the following languages, in addition to the English release:

• Brazilian-Portuguese
• French
• German
• Italian
• Japanese
• Simplified Chinese
• Spanish
• Traditional Chinese

If you run this product on a language environment not included in the list, you may experience problems.

7.0 Contact Technical Support

Contact Technical Support

For your convenience, CA provides one site where you can access the information you need for your Home Office, Small Business, and Enterprise CA products. At http://ca.com/support, you can access the following:

• Online and telephone contact information for technical assistance and customer services
• Information about user communities and forums
• Product and documentation downloads
• CA Support policies and guidelines
• Other helpful resources appropriate for your product

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