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CA XCOM™ Data Transport® Management Center r11.5 Readme

2.0 Known Issues
2.1 HTTP/HTTPS Cannot Handle Files Larger than 2G
2.2 Opening a Second Browser Window Clones the Current Session
2.3 Problem Using JDK 1.6 Update 20
2.4 Problem Using DB2 UDB V9.7
2.5 Clicking Previous During Install May Lose Entered Values
2.6 Uninstaller Does Not Always Delete Directory and File
2.7 PermGen Space Out of Memory Errors May Occur on the JBoss Server

3.0 Contact CA Support

1.0 Welcome

Welcome to CA XCOM Data Transport Management Center r11.5 (CA XCOM Management Center). This document contains known issues, and information about contacting Technical Support.

2.0 Known Issues

The following sections describe known issues for CA XCOM Data Transport Management Center r11.5.

2.1 HTTP/HTTPS Cannot Handle Files Larger than 2G

If you are using HTTP or HTTPS to upload a file larger than 2 GB to CA XCOM Management Center, your user session is terminated.

2.2 Opening a Second Browser Window Clones the Current Session

If you are signed in to a session of CA XCOM Management Center and open a new browser window (File->New->Window), the new window is a clone of the original browser window, resulting in two identical user sessions.

This can be avoided using one of the following procedures, depending on your browser.

To open two independent browser windows in Firefox 3

Open a dos window and change the directory to the one that contains firefox.exe, such as C:\Program Files\Mozilla Firefox.

Enter firefox -no-remote -ProfileManager.
A pop-up window allows you to create a new profile.

Create a new profile

Go to the dos window and enter firefox to open a browser window.

Go to the dos window and enter firefox -no-remote -P profilename.
- profilename
  The name of the profile that you just created.
Firefox opens a second browser window, which acts independently of the first one.

To open two independent browser windows in Internet Explorer 6

Go to the Windows \Program Files\Internet Explorer directory.

Create a shortcut for the IEXPLORE.EXE application.

Right click the shortcut, and then click Properties.

On the Target field, add -new to the end of the input, separated by a space.

Click OK.
Internet Explorer opens a second browser window. The two windows act independently and do not share the sessions.

To open two independent browser windows in Internet Explorer 8

Open an IE window.

Use File->New session to open a new window and session.
These two browser windows act independently and do not share sessions.

2.3 Problem Using JDK 1.6 Update 20

The applet used in the Edit Transfer Record and Wizard pages of CA XCOM Management Center does not work properly with JDK 1.6 Update 20.

2.4 Problem Using DB2 UDB V9.7

You need to install DB2 UDB V9.7 Fix Pack 1 for proper execution of some Management Center functions such as adding users, groups, and servers by the super admin user.

2.5 Clicking Previous During Install May Lose Entered Values

In the CA XCOM Management Center installer, if you enter parameter values on a page and then click previous without going to the next page, those parameter values may not be saved. You will then need to re-enter them.

2.6 Uninstaller Does Not Always Delete Directory and File

If you uninstall CA XCOM Management Center, the uninstaller does not always delete the following:

The uninstaller directory

The config.ini file

If this happens, you need to delete the directory and file manually.

2.7 PermGen Space Out of Memory Errors May Occur on the JBoss Server

A JBoss PermGen out-of-space error may occur on the JBoss server.

One situation where this can happen is when you are running CA XCOM Gateway and CA XCOM Management Center on the same JBoss server.

If this error occurs, this is what happens:

The error is written to the JBoss log.

You receive an error message for OutofMemoryError: PermGen space.

CA XCOM Gateway and/or CA XCOM Management Center become sluggish and eventually stop responding.

HTTP 500 errors may also occur.

To clear this error, you need to restart the JBoss server where CA XCOM Gateway and/or CA XCOM Management Center are running.

To avoid getting this error, you need to do one of the following, depending on your platform:

For Windows
Edit the run.bat file in the JBoss bin folder and change the set JAVA_OPTS line to add the following:
```
-XX:MaxPermSize=256m
```
Example:
```
set JAVA_OPTS=%JAVA_OPTS% -Xms128m -Xmx1024m -XX:MaxPermSize=256m
```

For Linux:

Edit the run.conf file in the JBoss bin folder and change the JAVA_OPTS line to add the following:

-XX:MaxPermSize=256m

Example:

if [ "x$JAVA_OPTS" = "x" ]; then

JAVA_OPTS="-Xms128m -Xmx512m -Dsun.rmi.dgc.client.gcInterval=3600000 -Dsun.rmi.dgc.server.gcInterval=3600000 -XX:MaxPermSize=256m"

fi

3.0 Contact CA Support

Contact CA Support

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