Installing and Uninstalling › Silent Installation › Check the Log Files

Check the Log Files

After installation is complete, you need to check the log files for any error or warning messages.

To check the log files

1. Open the temporary directory for your system, as follows:
   • On Windows, run the following command:

     %temp% 
     

   • On Linux, use the following path:

     /tmp
     

2. Check the following files in the temporary directory:
   • CA XCOM Data Transport Interface Server_preinstall.log (for CA XCOM Interface Server)
   • CA XCOM Data Transport Gateway_preinstall.log (for CA XCOM Gateway)
3. Check the log files in USER_INSTALL_DIR\installlogs, which is the installation directory for both the CA XCOM Interface Server and CA XCOM Gateway.