Using CA XCOM Gateway FTP › Download Files

Download Files

After selecting a policy subdirectory on the server, you can view the contents of that subdirectory to see all of the files that are available for download for the selected policy. You can then select those files for download.

Note: If there are non-unique file names listed, the display inserts a date/time stamp in between the file name and the file extension to provide uniqueness. The file name itself is not altered.

Example:

If there are two instances of the file Test1.txt, they may appear in the display list as Test1-20110103111523.txt and Test1-20110102100515.txt, indicating that the first instance was created on January 3, 2011 at 11:15:23 and the second on January 2, 2011 at 10:05:15.

If you are using the FTP command line utility

1. To list the files in the policy subdirectory, enter one of the following FTP commands:
   • dir
   • ls
2. To initiate a file download, enter the following FTP command:

   get filename
   

   The downloaded file is placed in the current directory on your system, that is, the directory that you were in when you launched the FTP program.

   Note: On Windows, the command prompt window opens in one of the following directories:

   • c:\Documents and Settings\username (for Windows 2000 and XP)
   • c:\User\username (for Vista or Windows 7)

   So you need to do one of the following:

   • Access your downloaded files by using this directory.
   • Select a different directory before starting FTP.

If you are using an FTP client program

Most programs display a list of server files within a subdirectory as soon as you click on the policy subdirectory to select it. They also usually do the following:

• Enable you to select a local directory on your PC in a different section of the screen.
• Provide a download menu command to initiate a download from the currently selected server directory to the selected destination.

In some cases, you can simply drag the file name across the separate sections of the screen.

If you are using your web browser

When you select a policy, a screen is displayed, listing all the files that are available for download for the selected policy.

To initiate a download, click the required file.