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2.0 Known Issues
2.1 Wrong State Reported for an SAP BW Process Chain
3.0 Access the Product Documentation
Welcome to CA Workload Automation Agent for SAP. This readme contains known issues and other information discovered after publication.
Note: For information about new and changed features, supported systems and requirements, and related documentation, see the CA Workload Automation Agent for SAP Release Notes.
For the latest version of this Readme, visit http://ca.com/support.
This section provides information about issues known to exist in this version.
Valid on UNIX and Windows
The agent can report an SAP Business Warehouse (BW) process chain as failed even though it is marked as completed by SAP. Under some conditions, SAP can mark a process chain as failed (red) and then continue processing it. The agent considers the reported process chain failure as the final state.
To correct this problem
Apply the following SAP notes:
Note: If the problem continues after applying the SAP notes, please investigate the problem with SAP before contacting CA support.
You can access the agent documentation using the Bookshelf on the product DVD. The Bookshelf provides PDF and HTML links for the agent Implementation Guide and Release Notes.
To open the Bookshelf
Note: The Bookshelf.hta file works only with Internet Explorer. This file circumvents the active content pop-up that Internet Explorer displays when you run an HTML file with active content from a hard drive.
Contact Technical Support
For your convenience, CA provides one site where you can access the information you need for your Home Office, Small Business, and Enterprise CA products. At http://ca.com/support, you can access the following:
Provide Feedback
If you have comments or questions about CA product documentation, you can send a message to techpubs@ca.com.
If you would like to provide feedback about CA product documentation, complete our short customer survey, which is also available on the CA Support website, found at http://ca.com/docs.