Known Issues › 64-bit Registry Keys Missing in Backup and Restore Documentation

64-bit Registry Keys Missing in Backup and Restore Documentation

Symptom:

When I try to back up directories and data according to the instructions in the Installation Guide, the listed registry keys do not match on 64-bit systems.

Solution:

In the Back up the Directories and Data section, the queries for the Product Installation Directory and IDManager Install Directory refer to 32-bit registry keys only.

Use the following registry keys:

Product Installation Directory

32 bit: "HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\DynamicProvisioningManager"

64 bit: "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\DynamicProvisioningManager"

IDManager Install Directory

32 bit: "HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\InfrastructureDeployment"

64 bit: "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\InfrastructureDeployment"