System Messages › Understanding System Messages › 1189E

1189E

INVALID PPI ORDER order WAS RECEIVED FROM userid; CHECK THE PRODUCT RELEASE LEVELS.

Reason:

When trying to communicate with another CA product service virtual machine, CA VM:Secure received a communication it did not understand. Your site may be running incompatible release levels of the two products. The command sent to the other service virtual machine (userid) fails.

Action:

Determine if the release levels of the two products are compatible. If necessary, your CA VM:Secure system administrator can contact Technical Support.