Reason:
This message follows messages 1109I and 1113I. CA VM:Secure sends this message every time the surrogate request is made. The request is retried every minute until either it succeeds or 15 minutes have elapsed. If, after 15 minutes, the surrogate request still fails and no CA VM:Secure operator action has been taken, CA VM:Secure abnormally terminates immediately.
Action:
Notify the appropriate systems personnel of the problem with your security system.
The CA VM:Secure system operator can communicate with CA VM:Secure through one of the following CA VM:Secure commands:
REPLY reqnumber WAIT
This response causes CA VM:Secure to continue issuing the reminder message and ignore the 15‑minute time limit.
REPLY reqnumber RETRY
This response asks CA VM:Secure to try the surrogate request again.
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