Release Notes › Known Issues › Agents and CA Adapters › Agent on a RHEL 5 x64-bit System Runs Multiple Agent Services

Agent on a RHEL 5 x64-bit System Runs Multiple Agent Services

Symptom:

When you edit the configuration of a CA User Activity Reporting Module agent on a RHEL 5 x64-bit system, the agent services such as agent, dispatcher, connector, and watchdog are run multiple times on the system.

Solution:

You can resolve this issue by performing the following steps:

1. Navigate to the /opt/CA/ELMAgent/bin directory.
2. Stop the agent by executing the following command:

   ./S99elmagent stop
   

3. Verify if any agent service is running by executing the following command:

   ps -ef | grep ./caelm
   

4. Kill the agent service, if any, by executing the following command:

   kill -9 <PID>
   

5. Start the agent by executing the following command:

   ./S99elmagent start