Release Notes › Known Issues › Miscellaneous › Event Collection Profiles Fail to Appear on Upgrade

Event Collection Profiles Fail to Appear on Upgrade

Symptom:

After you upgrade to the 12.5.02 release from a previous release, subscription Event Collection Profiles fail to appear in the user interface.

Solution:

This issue occurs when the Content upgrade module is not the final module installed. To resolve the issue, repeat the upgrade process with only the Content module selected. When the content-only upgrade is complete, the Event Collection profiles appear properly.

More information:

Upgrading to CA User Activity Reporting Module Version 12.5 through Subscription

Upgrading to CA User Activity Reporting Module Version 12.5 through Offline Subscription