CA Unified Communications Monitor (UC Monitor) supports Acme Packet Session Border Controllers (SBCs). SBCs are often deployed between a unified communications system and a service provider network. UC Monitor reports can display data from the SBC Call Detail Records (CDRs). The SBCs push the CDRs to the UC Monitor management console, which is configured as the FTP receiver.
This use case helps a network administrator configure the SBCs so that call accounting data and QoS metrics are displayed in UC Monitor reports. UC Monitor automatically discovers properly configured SBCs when calls pass through them.
This section contains the following topics:
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