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Preparing an Avaya Communication Manager Environment

CA Unified Communications Monitor (UC Monitor) supports unified communications deployments that rely on the Avaya Communication Manager for call processing. UC Monitor requires certain aspects of the Avaya Communication Manager to be configured in specific ways.

This use case helps an Avaya network administrator prepare an Avaya Communication Manager environment for monitoring with UC Monitor.

This section contains the following topics:

How to Prepare an Avaya Communication Manager Environment

Architecture for Avaya Deployments

Bandwidth Considerations

Configure Avaya to Send RTCP Data

Enable CDRs and Configure the Collector as a CDR Recipient

Enable SNMP Access

Enable Trunk Group Monitoring