Logs and Troubleshooting › Logs › Set Logging Levels

Set Logging Levels

By default, CA Performance Center log files contain only high-level information about errors and warnings associated with your monitoring system. For more advanced troubleshooting situations, you can change the logging level so that more information is collected and written to the daily log files.

Follow these steps:

1. Log in as a user with administrative privileges.

   Change directories to the directory that corresponds to the desired service.

    /opt/CA/PerformanceCenter/DM/etc/
   

2. Open the log configuration file named log4j.xml.
3. Locate the 'root' element near the end of the file to change the global server logging level.
4. Change the value for the root level element to one of the following:
   • FATAL
   • ERROR
   • WARN
   • INFO
   • DEBUG
5. Locate the relevant 'logger' element in the same file to change the logging level for a particular category.
6. Change the value of the level element to one of the values listed previously (that is, FATAL, ERROR, and so on).