What is UC Monitor? › Call Activity Monitoring

Call Activity Monitoring

UC Monitor monitors the call activity on your data network. The monitoring provides data about call volume, voice gateway and interface usage, and the success rate of attempted calls. A successful VoIP and video implementation relies heavily on bandwidth availability, so you must gauge and even predict network usage patterns to provide adequate provisioning.

Capacity Planning reports provide data about the following types of call activity:

• Call attempts
• Call completions
• Grade of Service
• Call failures during setup, with the cause code.
• Usage of voice gateways and of individual gateway voice interfaces.
• Busy hour call attempts and busy hour call completions to help you with capacity planning.