How to Prepare an Avaya Environment › Configure Avaya to Send RTCP Data

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Configure Avaya to Send RTCP Data

Instruct the Avaya endpoints to send RTCP call quality data to the UC Monitor collector, which takes the role of the RTCP Monitor. Use the Native Configuration Manager in the Avaya Communication Manager web interface to configure the RTCP Monitor, either globally or per IP network region.

The following commands and field entries are suitable for an environment in which multiple IP network regions are defined. For more information about using the Native Configuration Manager, consult the documentation for your version of Avaya Communication Manager.

Follow these steps:

  1. Set the parameters of the RTCP Monitor server.
    1. Run the following command: 
      change system-parameters ip-options

      Tip: To review the current settings before you change them, use the following command: 

      display system-parameters ip-options.
    2. Complete the following fields:
      • Default Server IP Address: The IP address of the management NIC.
        Tip: You can use the UC Monitor management console to verify the address of the management NIC. Click Administration, Data Collection, Collectors. Select the collector in the list, and click Edit. The address is shown on the Collection Device Properties page.
      • Default Server Port: 5005
      • Default RTCP Report Period: 5

      Note: Configure only one Default Server per IP network region.

  2. Enable RTCP reporting.
    1. Run the following command, where N is the number of the IP network region you want to monitor. 
      change ip-network-region N
    2. Complete the following fields.
      • RTCP Reporting Enabled: y
      • Use Default Server Parameters: y

      This setting configures the phones in the IP network region to use the same parameters that you set for the Default Server. To use different collectors for selected IP network regions, set this field to n for each region where you want to configure a different collector.