System Requirements › Firewall Requirements

Firewall Requirements

UC Monitor uses several ports and protocols to enable communications among the management console, collectors, and monitored systems. Use the following information to ensure that communications can pass active firewalls in your network.

TCP port 1000

Open this port for communication from the management console to the collectors. The management console sends instructions, data-collection parameters, and other configuration information to the collectors. The CA UCM Collector Communication Service uses this port.

TCP port 1001

Open this port for communication from the collectors to the management console. The CA UCM Console Communicator service uses this port.

TCP port 9000

Open this port to allow CDR data from the Avaya Communication Manager.

UDP port 162

Open this port to let the collectors send SNMP traps to a trap receiver.

UDP port 5005

Open this port to allow RTCP data from Avaya endpoints.

UDP port 9995

Open this port when monitoring medianet environments.

Internet Control Message Protocol

Enable ICMP to let the collector send traceroutes to an endpoint.

The default port settings are stored in the UC Monitor database and in the Windows Registry on the collector server. You can change these ports when necessary. For assistance, contact CA Technical Support.