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Configure Network Interface Cards

After connecting the hardware, configure the network interface cards (NICs) on the collector and management console computers. In a standalone system, all configuration takes place on one computer.

Note: The other NICs on the collector, including the monitor NIC, do not transmit data to the network. The IP addresses assigned to them do not need to be valid for the network to which they are connected, nor do they require a default gateway assignment.

When you purchase hardware from CA Technologies, the NIC settings are configured by a CA representative. Use the following procedure to verify the settings or update them as necessary.

When you purchase hardware from a different vendor, perform the following procedure.

Follow these steps:

  1. Navigate to the Network Connections window from the Control Panel on the collector and management console computers.
  2. Review the names of the LAN or High-Speed Internet Connections. If necessary, change the default names to correspond to the interfaces, as shown in the following table:
    Copper Ethernet adapter

    Default name: Local Area Connection 2

    New name: Management

    Copper Ethernet adapter

    Default name: Local Area Connection 3

    New name: Monitor

    Gigabit fiber port

    Default name: Local Area Connection

    New name: Fiber Monitor

    Tip: You can identify devices by disconnecting the cable from the back of the device and noting which interface status changes to "disconnected" in the Network Connections dialog.

  3. Disable unused monitor NICs:
    1. Right-click the NIC.
    2. Select Disable.
  4. Click Advanced, Advanced Settings.
  5. Click the up arrow to move the management NIC to the first position in the Connections pane. This action sets the priority and enables UC Monitor to operate correctly.
  6. Clear the following “Internet Protocol (TCP/IP)” check boxes for the monitor NIC:
  7. Click OK.
  8. Navigate to the Control Panel and select Network Connections, Local Area Connection.
  9. Click Properties on the General tab.
  10. Select Internet Protocol (TCP/IP) and click Properties.
  11. Select “Use the following IP address” and enter an IP address, subnet mask, and default gateway.
  12. Select “Use the following DNS Server addresses” and supply the IP address for the DNS server.

    Note: Do not use a DHCP address.

  13. Repeat steps 11 and 12 for the monitor NICs, using the following suggested values:
    Monitor NIC

    IP address: 1.1.0.0

    Subnet mask: 255.0.0.0

    Fiber Monitor NIC

    IP address: 1.1.0.1

    Subnet mask: 255.0.0.0