Organizing Network Components › Media Devices › Other Media Devices › Manage Other Media Devices

Manage Other Media Devices

UC Monitor discovers media devices on your network when those devices handle calls within the system. You can add media devices to the database so that you can easily identify them in reports. You can also place these devices in custom permission groups in CA Performance Center, when UC Monitor is a registered data source.

You can change the properties of the devices that UC Monitor detects on your network. You can also change the properties of devices that you add to the database.

You can delete media devices from the database. If you delete an active device, however, UC Monitor automatically discovers the device when calls are sent through the device.

Follow these steps:

1. Click Administration, Data Collection, Media Devices, Other Devices in the navigation bar. The Other Device List opens.
2. Take the following steps to add or change a media device.
   1. Click New, or select the media device whose properties you want to change and then click Edit. The Other Device Properties page opens.
   2. Complete the following fields as necessary:
      • Name. A name for the media device. Typically, the DNS host name, although you can enter any name. If you do not know the host name, enter the IP address in the Address field and click DNS.
      • Address. Type the IP address of the media device. Use dotted notation, such as 10.10.2.34. If you do not know the IP address, enter the server DNS host name in the Name field and click IP.
      • IP Domain. The IP domain that is associated with this device. The IP domain is created in CA Performance Center. This field is available only when UC Monitor is registered to a CA Performance Center instance where at least one IP domain is defined.
      • Description. (Optional) A description to help identify this device, including its location, capabilities, or past performance.
      • Type. The type of media device, such as instant messaging client, IP phone, IP PBX, unified messaging server, or mediation server.

        Use the Type field for identification purposes. For example, you can create an inventory of servers, including servers that do not contribute to call performance reporting, such as Unified Messaging Servers. These servers are classified as Voice Gateway (Unsupported).

        Some devices play multiple roles. After UC Monitor is registered to CA Performance Center, devices are assigned generic types, such as server or router. If this value is inaccurate for a discovered device, you can edit the device to select another type. Or you can select Unspecified, an option that causes the collector to rediscover the device from monitored call traffic and reassign it a type.

      • Monitoring Status. Whether data from this device is included in reports. The following options are available:
        -- Enabled: Monitoring is enabled for calls that are routed by this gateway device.
        -- Disabled: Calls that are routed by this device are not monitored. Data from the calls is discarded.
        -- Enabled (Sending Only): Monitoring is enabled only for calls that are sent from the PSTN through this gateway to phones in monitored Locations.
   3. Save. The Other Device List reflects your changes.
   4. Save & Add Another to save these properties and add another device.
3. Take the following steps to delete a media device.
   1. Select the media device that you want to delete. You can select multiple devices.
   2. Click Delete. The Confirm Delete page opens.
   3. Click Delete. The device is removed from the UC Monitor database and is no longer included in reports.

More information:

What are Groups?