Managing the UC Monitor Database › Manually Back Up and Restore the Database

Manually Back Up and Restore the Database

UC Monitor automatically performs weekly database maintenance, which includes database backup and restore operations.

You can manually back up and restore the database for debugging purposes, before upgrading the UC Monitor software, or when directed to do so by a CA Technical Support representative.

Follow these steps:

1. Navigate to Administrative Tools, Services in the Control Panel.

   The Services window opens.

2. Stop the following services:
   • CA UCM MySql51
   • CA UCM Console Communicator
   • CA UCM Inspector

   Note: Do not stop the CA UCM Collector service.

3. Copy the <install path>\CA\MySql51\data directory to a backup location to back up the database.
4. Replace the <install path>\CA\MySql51\data directory with the most recent backup version to restore the database.
5. Restart the services that you stopped.