Apply Maintenance

Installing Your Product Using CA MSM › Maintaining Products › Apply Maintenance

Apply Maintenance

After maintenance has been downloaded for a product, you can apply (install) the maintenance to an existing SMP/E product installation environment. The process starts a wizard that guides you through the maintenance steps. At the end of the wizard, a task dynamically invokes the SMP/E and other utilities required to apply the maintenance.

Note: You can also apply maintenance to an SMP/E environment through the SMP/E Environments, Maintenance tab.

To apply maintenance to a product

Click the Software Catalog tab, and select the product from the tree at the left.
Maintenance information appears at the right for the releases you have.
Click Update Catalog Release for the release on which you want to apply maintenance.
The maintenance information is updated.
If the information indicates that maintenance is available, click the Release Name link.
The maintenance packages are listed, for example:

Red asterisks identify HIPER maintenance packages.
Click the Fix # link for each maintenance package you want to install.
The Maintenance Package Details dialog appears, identifying any prerequisites.

Click Close to return to the Maintenance Packages section after you review the information for a package.
Select the maintenance packages you want to install, and click the Install link.
Note: The Installed column indicates whether a package is installed.

The Introduction tab of the wizard appears.
Review the information about the maintenance, and click Next.
The packages to install are listed.
Review and adjust the list selections as required, and click Next.
The SMP/E environments that contain the product to maintain are listed. Only environments in your working set are listed.
Select the environments in which you want to install the packages, and click Next.
- If prerequisites exist and are available, review them and click Next. CA MSM installs these prerequisites as part of the process. If a prerequisite is not available, the wizard cannot continue. You must acquire the prerequisite and restart the process.
- If HOLDDATA entries exist, review and select them, and click Next.
A summary of the task appears.
Review the summary, and click Finish.
A dialog opens that shows the progress of the task. When the task completes, you can click Show Results on the Progress tab to close this dialog and open the task output browser to view the details of the actions. Click Close to close the task output browser.

Note: While a task is in progress, you can perform other work. You can click Hide to exit the dialog and view the task status later on the Tasks tab.

The task applies the maintenance. You can accept the maintenance (except USERMODs) using the SMP/E Environments, Maintenance tab. As a best practice, CA MSM prevents you from accepting USERMODs.