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Symptom:
When an error is detected in any CA Tape Encryption module, error recovery routines get control and issue messages such as BESnx100E and BESnx200E. This condition will generate an SVC dump. The SVC dump is eligible to be suppressed by DAE (Dump Analysis and Elimination) and will be generated only during the first failure.
Solution:
These self-documenting error recovery procedures are designed to simplify the error data collection process and ensure that the documentation is appropriately collected. As soon you detect that a dump is generated under these conditions, contact CA Technical Support to report the error and receive the corresponding corrective maintenance.
For assistance, contact Technical Support at http://ca.com/support.
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