Federation › Policy Server and Web Agent Option Pack Guide › Installation Considerations › Installation Requirements for the Web Agent Option Pack › ServletExec CLASSPATH for the Web Agent Option Pack (Windows)

ServletExec CLASSPATH for the Web Agent Option Pack (Windows)

If you install the Web Agent Option Pack on a Windows system with ServletExec ISAPI and get an error message, such as Class not found when you access an existing servlet or .jsp, verify that the ServletExec classpath is correct.

If your classpath is correct and you still get the error, you may need to repair your classpath.pref file.

To repair the classpath.pref file

1. Access the ServletExec Admin Web page by entering the following in a browser:

   http://myserver.myorg.org/servlet/admin

2. Under the Virtual Machine menu, select classpath to open the Classpath page.
3. Click Submit.
4. Restart the Sun ONE Web server or IIS Admin services. This forces ServletExec to write the classpath.pref.

   If you are using Windows 2000, stop the IIS Admin services, then start the World Wide Web Publishing service without manually starting the IIS Admin service.

On Windows 2000, if this procedure does not fix the classpath do the following:

1. Open the classpath.pref in a text editor.
2. Collapse all entries to one line separated by a semi-colon(;).
3. Save the file.
4. Restart the Web server.