Release Notes › Web Agent Release Notes › Known Issues › Known Issues for Web Agent 6.x QMR 5 › Blank Screen Appears After Password Change of a Japanese User (44523, 57253, 57673)

Blank Screen Appears After Password Change of a Japanese User (44523, 57253, 57673)

Symptom:

When password policies on the User Directory are configured for CGI redirection on the Japanese platforms of Windows Server 2003 and HP-UX 11i, Japanese users who change their passwords will see a blank screen after the password is changed instead of the usual confirmation message, "Successful user password change." The confirmation message appears correctly for English users of the Japanese Windows Server 2003 and HP-UX 11i platforms.

Solution:

The password change succeeds for Japanese users, despite the blank confirmation screen.