Release Notes › Web Agent Release Notes › Known Issues › Known Issues for Web Agent 6.x QMR 5 › Red Hat Apache 2.0.52 Installed on Linux 4.0 Fails to Load Agent Module (55914)

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Red Hat Apache 2.0.52 Installed on Linux 4.0 Fails to Load Agent Module (55914)

Symptom:

Red Hat Apache 2.0.52 installed on Linux 4.0 fails to load the agent module libmod_sm20.so when 6.x QMR5 Web Agent is configured with the server, and the environment variables are set.

Solution:

This is an issue with the SELinux policy settings. Disable these settings for the HTTPD deamon process as follows:

  1. Select Applications from the Start menu bar.
  2. Navigate to System Settings, Security Level.
  3. Select the SELinux tab, and under Modify SELinux Policy, expand the HTTPD service tag.
  4. Check the flag Disable SELinux protecting for httpd deamon process.
  5. Restart the HTTPD service.