Release Notes › Policy Server Release Notes › Installation and Upgrade Considerations › Operational Changes from 5.x › Policy Server User Interface Requires Sun Java Plug-in

Policy Server User Interface Requires Sun Java Plug-in

Viewing the Policy Server User Interface on supported versions of Microsoft Internet Explorer requires the Sun Java Plug–in.

To verify that the proper Java Plug–in is installed and enabled

Windows:

1. From the Control Panel, select Java Plug–In.
2. On the Browser tab, make sure that Microsoft Internet Explorer is checked and click Apply.

UNIX:

Follow the instructions for starting the Java Control Panel in the Java Plug–in Developer Guide.

If the plug–in is not set, the Policy Server User Interface stalls indefinitely at the Downloading Administration dialog box.

If you are still having difficulty getting the Policy Server User Interface to display, run the Policy Server User Interface Browser Compatibility Test. If the panel is a solid box, click Details for troubleshooting information.