Release Notes › Policy Server Release Notes › Defects Fixed in SiteMinder Releases › Defects Fixed for 6.0 SP3 › Policy Server on Red Hat Enterprise Linux Advanced Server Could Hang when Using a DB2 User Store (31501)

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Policy Server on Red Hat Enterprise Linux Advanced Server Could Hang when Using a DB2 User Store (31501)

When a Policy Server on Red Hat AS was configured to authenticate against a DB2 user store, the log and tracing files (smps.log and smtracedefault.log) grew rapidly in size. If this size exceeded that which was allowed by the operating system (typically 2GB), the Policy Server hanged. This issue is fixed.

The following was the workaround for this issue:

Set the smps.log (default name of the log file) file to roll over at less than 2 GB. CA recommends rolling the file at 1 GB. To configure log file rollover, use the Logs tab in the Policy Server Management Console. To minimize tracing to the smtracedefault.log (default name of the trace file) file, disable tracing or reduce the amount of information written to this file.