Agent Guides › SAML Affiliate Agent Guide › Configure Affiliate Settings › Configure SiteMinder Sessions for Federated Single Sign-on › Shared Sessions › Set the Producer’s Sync Interval for Shared Sessions

Set the Producer’s Sync Interval for Shared Sessions

The sync interval defines the frequency, while the user is active at the consumer, with which the SAML Affiliate Agent contacts the producer to validate session status. This setting is configured at the producer; the default sync interval is 30 seconds.

For example, if the sync interval is 50 seconds, the session cookies at the consumer are out of sync with the producer session server by 50 seconds. If the user logs out at the producer at 4:00 PM, the consumer waits until 4:00:50 PM until it checks the producer site again to see if the user has an active session.

Three considerations affect the value of Sync Interval:

• If the value of Sync Interval is too small, the SAML Affiliate Agent keeps calling the session server, which slows down SiteMinder’s performance when processing requests.
• The value must not larger than half the lowest Idle Timeout Enabled value that is set for the realm where the user logs in at the producer before going to the consumer. The Idle Timeout Enabled field is part of a realm’s session configuration parameters.
• No session at the producer times out early when the user is still active at the consumer. The user is only logged out if they try to access a protected consumer resource after a session is terminated.