Installation and Upgrade Guides › Web Agent Installation Guide › Upgrade a Web Agent to r6.0 SP6 › Upgrade a 5.x Web Agent to 6.x on Windows Systems

Upgrade a 5.x Web Agent to 6.x on Windows Systems

The SiteMinder Web Agent r6.0 SP6 installation media contains a single executable. It will upgrade the following Web Agents to r6.0 SP6, provided the web server version has not changed since the last installation of the Web Agent:

• 5.x QMR 4
• 5.x QMR 5
• 5.x QMR 6
• 5.x QMR 7
• 5.x QMR 8

If you have upgraded the web server itself since you last installed the Web Agent, the Agent upgrade may not work. The upgrade is ensured only if the web server version has remained the same since the last Web Agent installation.

You can upgrade if you have applied a hotfix to any of these releases.

Be aware of the following:

• If the installation program detects any locked Agent files, it prompts you to restart your system instead of reconfiguring it. Select whether to restart the system immediately or later.
• If the system with the 5.x Web Agent being upgraded has not previously been registered as a trusted host, you will be prompted to register at this time.
• If you are installing an Agent on an Sun Java System web server, you may see an error message stating that the httpd.exe service is unable to locate the smconapi.dll. If this message appears, reboot your system before launching the Web Agent Configuration Wizard.

To upgrade Web Agents on Windows

Exit all applications that are running and stop the web server.

1. Insert the SiteMinder DVD or download the installation program from the Technical Support web site.
2. Navigate to the win32 folder and double-click nete-wa-6qmr6-win32.exe.

   The program prepares the files.

3. In the Introduction dialog box, read the information then click Next.
4. Read the License Agreement select the radio button to accept the agreement then click Next.
5. Read the notes in the Important Information dialog box, then click Next.
6. Select the placement of the Agent Configuration Wizard shortcut in the Choose Shortcut Folder dialog box then click Next.

   Note: To allow all users access to the Configuration Wizard via the shortcut, ensure the Create Icons for All Users check box is checked. Otherwise, deselect this option.

   The upgrade program locates the existing Web Agent and displays the Confirm Upgrade dialog box.

7. In the Confirm Upgrade dialog box, select one of the following then click Next:
   • Continue with the upgrade—upgrades the Web Agent to 6.x.
   • Abort the upgrade—exits the upgrade procedure without upgrading the Web Agent.
8. In the Pre-installation Summary dialog box, confirm that the installation settings are correct, and then click Install.

   The new Web Agent files are copied to the specified location.

   Note: The installation program may detect that newer versions of certain system dlls are installed on your system. It asks if you want to overwrite these newer files with older files. Select No To All if you see this message.

9. In the Install Complete dialog box, choose whether to restart your system immediately or later, and then click Done.

More Information

Register Your System as a Trusted Host on UNIX