Agent Guides › Web Agent Guide › Troubleshooting › Web Server Does Not Prompt for Username or Password

Web Server Does Not Prompt for Username or Password

Symptom:

The web server does not prompt me for a username and password.

Solution:

Do the following:

• Check if the resource is defined correctly in the Policy Server.
• Make sure the Web Agent is enabled.
• Make sure that the realm and rule are defined properly.