Agent Guides › Web Agent Guide › Error Codes

Error Codes

When the Web Agent encounters problems, it generates error codes, which help you diagnose problems with SiteMinder operations. For example, if the Web Agent could not reach the SiteMinder authentication server, the Web Agent would display the code: 20-0002.

The Web Agent can display error codes in the following ways:

• In your Web browser
• As part of a custom server error page

If you configure custom error handling, the Web Agent passes the error codes to a specified URL or customized HTML file that displays the custom error page.

This section contains the following topics:

Miscellaneous 500 HTTP Server Error Codes

HTTP Header-Parsing Error Codes

SiteMinder Communication Error Codes

SiteMinder Password Services Error Codes