Policy Server Guides › Policy Design Guide › Troubleshooting › Troubleshooting SSL Authentication Schemes › SSL Troubleshooting › After Following Previous Procedure, Still No Certificate Prompt › Check the Web Server’s Certificate Expiration

Check the Web Server’s Certificate Expiration

Netscape Servers

1. In the Netscape Server Administration, click Keys & Certificates.
2. Click Manage Certificates.
3. Click ServerCert.
4. Verify that it is trusted, and has not expired. If it does not exist, or has expired, you will need to request a new certificate by following the steps in Install the Netscape Web Server Certificate.

IIS Servers

1. In the Management Console, right-click the Web Server and select Properties.

   Important! If you are accessing this graphical user interface on Windows Server 2008, open the shortcut with Administrator permissions, even if you are logged into the system as an Administrator. For more information, see the release notes for your SiteMinder component.

2. Click the Directory Security tab.
3. In the Secure Communications panel, click Key Manager.
4. Select a key to view its properties and verify that the key has not expired.
5. If you need to make any changes, restart the Web Server.

Apache Servers

If an Apache Web Server certificate expires, you will receive an error messages at server startup that indicates the certificate has expired.