Policy Server Guides › Policy Design Guide › Troubleshooting › Troubleshooting SSL Authentication Schemes › SSL Troubleshooting › After Following Previous Procedure, Still No Certificate Prompt › Verify That All Web Servers Are Configured to Use SSL and Require Certificates

Verify That All Web Servers Are Configured to Use SSL and Require Certificates

For Netscape Web Servers

1. In the Netscape Server Administration, click Admin Preferences.
2. Click Encryption On/Off and verify that the encryption is on, then click OK.
3. Click Encryption Preferences and verify that Required Certificates is set.
4. Restart the Web Server.

For IIS Web Servers

Verify that the virtual directories SMGetCredCert, SMGetCredCertOptional, SMGetCredNoCert are created and have the correct settings.

• SMGetCredCert - Require Certificates will be selected
• SMGetCredCertOptional - Accept Certificates will be selected
• SMGetCredNoCert - Do not accept certificates will be selected

Note: As part of the SiteMinder SSL Authentication setup, SiteMinder configures SSL virtual directories based on the type of SSL connection required by the authentication scheme.