Installation and Upgrade Guides › Policy Server Installation Guide › Troubleshooting › Set JRE in PATH Variable Before Uninstalling Any SiteMinder Component

Set JRE in PATH Variable Before Uninstalling Any SiteMinder Component

Symptom:

When I attempt to uninstall the Policy Server, Web Agent, Policy Server Option Pack, Web Agent Option Pack, SDK, or SAML Affiliate Agent, the uninstallation program stops and issues one of the following error messages:

• “Could not find a valid Java virtual machine to load. You need to reinstall a supported Java virtual machine.”
• "No Java virtual machine could be found from your PATH environment variable. You must install a VM prior to running this program."

Solution:

Make sure the JRE is in the PATH variable.