Remove Files Left by Uninstallation

There may be files and registry keys that are left on the system by the Policy Server uninstallation. Be aware of the following:

The following directories and file may be left on the system after you uninstall the Policy Server:
- siteminder_home\bin
- siteminder_home\install_config_info
- C:\Program Files\ZeroG Registry\com.zerog.registry.xml
Remove these manually before reinstalling the Policy Server.
Registry entries for AdventNet software are also left in the system registry under:
HKEY_LOCAL_MACHINE\SOFTWARE\Advent, Inc.

Important! Delete this key only if AdventNet software was not on the system before installing the Policy Server.
The SNMP Agent is also not removed by the uninstall.
To uninstall the service, run the following:
```
c:\WINDOWS\javaservice.exe -uninstall
```
Important! Before running a SiteMinder utility or executable on Windows Server 2008, open the command line window with Administrator permissions. Open the command line window this way, even if your account has Administrator privileges. For more information, see the release notes for your SiteMinder component.
The SiteMinder virtual directories in IIS may not be removed by the uninstall. Delete the following virtual directories using the IIS Microsoft Management Console:
- ‘SiteMinder’
- SiteMinderCgi’
- ‘SiteMinderMonitor’
- ‘netegrity_docs’

After uninstalling the Policy Server and rebooting the machine, the following services may not be removed:

The registry key names for the latter services are SMServMon, SMPolicySrv, and Agent Service, respectively.

To remove services that remained after uninstalling the Policy Server

Remove the following Windows registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\registry_key_name