Policy Server Guides › Policy Server Management Guide › Cache Management › Flush Caches › Flush User Session Caches

Flush User Session Caches

When a user successfully authenticates, the Policy Server begins a session for the authenticated user. During the user’s session, the Web Agent stores authorization information in the user cache. However, if you change user access rights, it may be necessary to force the Policy Server to flush user session information from the Web Agent’s cache. You can do this from the SiteMinder Cache Management dialog box.

To flush user sessions

1. Log into the Policy Server User Interface.
2. From the menu bar of the SiteMinder Administration window, select Tools, Manage Cache.

   The SiteMinder Cache Management dialog box opens.

3. In the User Session Caches group box, select one of the following radio buttons:

   All

   Indicates that all user sessions should be removed from the user cache on a flush command. If you select this radio button, skip ahead to Step 6.

   Specific User DN

   Indicates that the flush command removes a specific DN from the user cache. If you select this radio button, also complete Steps 4 and 5.

4. (If you selected Specific User DN) From the Directory drop-down list, select the user directory that contains the DN you want to flush from the user cache.
5. (If you selected Specific User DN) In the DN field, enter the distinguished name you want to flush from the user cache. If you select this option, you must specify a user’s DN, not a group’s DN.

   If you do not know the DN, click Lookup and search for the DN. For information about searching for a DN, see the SiteMinder Policy Design Guide.

   Note: The option to flush user caches is only enabled for administrators that have the Manage Users privilege. For information about administrative privileges, see the SiteMinder Policy Design Guide.

6. In the User Session Caches group box, click Flush.

   Depending on the radio button you selected, SiteMinder flushes all users or a specific DN from the user cache. This process will take up to twice the time specified by your policy server poll interval while the Policy Server synchronizes caches.

7. Click OK.

   The SiteMinder Cache Management dialog box closes.