Release Notes › Policy Server Release Notes › Installation and Upgrade Considerations › Solaris Considerations › Policy Server Hangs When Web Agent Connection Is Idle (114048)

Previous Topic: Policy Server Fails to Connect to LDAP User Stores (82268, 67022)

Next Topic: Red Hat Enterprise Linux AS and ES Considerations
Policy Server Hangs When Web Agent Connection Is Idle (114048)

Symptom:

Platform: Solaris only

When the Policy Server sends a request to a Web Agent that is no longer connected, the Policy Server hangs while waiting for a response. You can solve this problem by enabling the following new Policy Server environment variable and setting its value to one: SM_ENABLE_TCP_KEEPALIVE. When this variable is set, the Policy Server sends keep-alive packets to the Web Agent. If the Web Agent does not respond, the Policy Server closes the connection and does not hang.

Solution:

This issue has been fixed.

STAR Issue: 18887284;1+18887284;2