Release Notes › Policy Server Release Notes › Installation and Upgrade Considerations › Upgrading a Collocated Policy Server and Web Agent

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Upgrading a Collocated Policy Server and Web Agent

Valid on Windows

Symptom:

If a Policy Server and Web Agent are installed to the same host system, after you upgrade the Policy Server, the IIS web server fails to start and an error is logged in the Event Viewer.

Solution:

Upgrade the Web Agent. The IIS web server starts after you upgrade the Web Agent.