Increase the Timeout Value on Windows

To increase the default timeout value of the Crystal Reports Job Server service

Click Start, Programs, BusinessObjects XI Release 2, BusinessObjects Enterprise, Central Configuration Manager.
The Central Configuration Manager console appears.
Right-click Crystal Reports Job Server and select Stop.
The Crystal Reports Job Server service stops.
Right-click Crystal Reports Job Server and select Properties.
The Crystal Reports Job Server Properties dialog appears.
From the Properties tab, append the following to the end of the string in the Command field:
```
-requesttimeout 6000000
```
Note: The timeout value is measured in milliseconds. Specifying 6000000 increases the timeout value to one (1) hour.
Click OK.
The Central Configuration Manager appears.
Right-click Crystal Reports Job Server and select Start.
The Crystal Reports Job Server service starts.
Exit the Central Configuration Manager.
The timeout value for the Crystal Reports Job Server service is set to one (1) hour.